According to the text, what is the single most important factor in improving the climate for ethical behavior in a sales force?
A) The actions taken by top management
B) The establishment of whistle-blowing procedures
C) Effective goal-setting programs
D) Quick disciplinary action against offenders
E) The development of ethics training seminars

Question

Quizplus · Accepted Answer

The actions taken by top management are crucial in setting the tone for an organization's ethical climate. Their behavior and decisions significantly influence the overall culture, including the ethical behavior of the sales force.

According to the Text, What Is the Single Most Important