Perrier takes samples of finished products and measures their actual content to assess if the contents measure within the appropriate range. This is an example of ________.
A) total quality management
B) statistical process control
C) benchmarking
D) competitive parity

Question

Quizplus · Accepted Answer

Statistical process control (SPC) involves monitoring and controlling a process through statistical analysis to ensure that it operates at its full potential to produce conforming product. Perrier measuring the actual content of their finished products to ensure they are within the appropriate range is a direct application of SPC, as it uses statistical methods to monitor and control the quality of the production process.

Perrier Takes Samples of Finished Products and Measures Their Actual