Question 1

The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:
A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical

Accepted Answer

A systems analyst's primary responsibility is to bridge the gap between IT and the business. Therefore, strong business skills are crucial for a systems analyst to understand how IT can be applied to business situations and ensure that the IT delivers real business value. Technical skills are important too, but they are not as critical as business skills. Analytical skills and interpersonal skills are also necessary, but they do not encompass the breadth of knowledge required to be effective as a systems analyst. Ethical skills are important in any profession, but they are not directly related to a systems analyst's primary role.

Question 2

Linda is a clerk in the accounting department.She was interviewed by David and is excited about the proposed system that will utilize electronic funds transfer.This would be an example of ______.
A)Tangible benefit
B)Cash flow
C)Break even analysis
D)Intangible benefit
E)Return on investment

Accepted Answer

Excitement about the proposed system is an emotion and cannot be measured in monetary terms. Thus, it is an intangible benefit.

Question 3

Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology).He is demonstrating what system analyst skill?
A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical

Accepted Answer

Rocky's ability to communicate effectively and explain technical concepts to non-technical users demonstrates his strong interpersonal skills.

Question 4

Systems that are not cancelled or abandoned are frequently delivered to the users significantly late or costing more than expected.

Accepted Answer

This is a common issue in software development projects, where factors such as changes in requirements, unexpected technical problems, or delays in communication can impact the project timeline and budget.

Question 5

Robert is doing an economic analysis using today's dollar values.He is doing:
A)Cash flow analysis
B)Return on investment analysis
C)Break-even point analysis
D)Net present value analysis
E)Internal rate of return analysis

Accepted Answer

Net present value analysis involves calculating the present value of future cash flows using today's dollar values. This is exactly what Robert is doing in his economic analysis, making net present value analysis the best choice. While the other analyses also involve monetary evaluations, they do not necessarily involve the use of today's dollar values in the same way that net present value analysis does.

Question 6

TJ has prepared a spreadsheet where the total benefits are $182,000;the total cumulative costs are $120,000.The ROI would be::
A)$62,000
B)About 34%
C)About 51.7%
D)About 65.3%
E)Less than 20%

Accepted Answer

ROI = (Total Benefits - Total Costs) / Total Costs
ROI = ($182,000 - $120,000) / $120,000
ROI = $62,000 / $120,000
ROI = 0.5166 or 51.7% (rounded to one decimal place)

Therefore, the correct answer is C.

Question 7

Amy is planning on talking with a clerk and a manager in the accounts payable area,a manager in the procurement department,and two vendors.She is probably doing:
A)Observation
B)Interviews
C)JAD
D)Documentation analysis
E)Organizational Feasibility

Accepted Answer

Amy is conducting interviews with various individuals, including clerks, managers, and vendors. Her goal is to gather information and insights from these people.

Question 8

Which is an activity the users probably will NOT do on a project?
A)Make decisions that influence the project
B)Budget funds for the project
C)Perform hands-on activities for the project
D)Be assigned specific tasks to perform (with clear deadlines)
E)Have some official roles on the project team

Accepted Answer

Users of a project typically do not have the responsibility of budgeting funds for the project. This task is usually handled by the project manager or the finance department within an organization. Users may influence decisions, perform specific tasks, and even have official roles, but budgeting is generally outside their purview.

Question 9

Systems Analysis and Design projects are highly effective,with less than 3% of all projects cancelled or abandoned.

Accepted Answer

This statement is false. While systems analysis and design projects can be effective, the cancellation or abandonment rate is not as low as 3%. The success rate can vary depending on factors such as the complexity of the project, the level of user involvement, and the effectiveness of project management.

Question 10

Kallie is creating use cases,data flow diagrams and entity relationship diagrams.In what phase of the SDLC would she do this?
A)Planning
B)Analysis
C)Design
D)Construction
E)Implementation

Accepted Answer

During the Analysis phase of the System Development Life Cycle (SDLC), the requirements are gathered and analyzed. Use cases, data flow diagrams, and entity relationship diagrams are tools used to capture and define the requirements of the system, making the Analysis phase the correct context for these activities.

Question 11

PCM Incorporated will need to purchase new servers for a system.This would be a:
A)Development cost
B)Operating cost
C)Ongoing cost
D)Intangible cost
E)Intangible benefit

Accepted Answer

Purchasing new servers for a system is considered a development cost because it is a one-time expense incurred to acquire assets that will be used in the production or delivery of goods or services.

Question 12

Jack is going over financial numbers for a proposed project.Which of the following system analyst skills is he exhibiting currently?
A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Management

Accepted Answer

Jack is exhibiting analytical skills by going over financial numbers and analyzing them.

Question 13

Because the cost can be immense,_________ is one of the most critical steps in implementation.
A)Documentation
B)Coding
C)Testing
D)Developing a conversion strategy
E)Training

Accepted Answer

The answer of Because the cost can be immense,_________ is...

Question 14

Ramya is preparing an economic feasibility study.She has a calculation where she takes total benefits minus total costs and divides that answer by the total costs.She is calculating:
A)Cash flow
B)Return on investment
C)Break-even point
D)Net present value
E)Internal rate of return

Accepted Answer

Ramya is calculating the return on investment (ROI) which is the net gain (total benefits - total costs) divided by the total cost, expressed as a percentage. This calculation helps in determining the profitability of the investment.

Question 15

Ramona is preparing an economic feasibility study.She is calculating the payback period.She is calculating:
A)Cash flow
B)Return on investment
C)Break-even point
D)Net present value
E)Internal rate of return

Accepted Answer

The answer of Ramona is preparing an economic feasibility study.She...

Question 16

Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project?
A)Requirements Analyst
B)Systems Analyst
C)Project Manager
D)Champion
E)Chief Information Officer (CIO)

Accepted Answer

The Champion is typically responsible for advocating for the project and presenting its objectives and benefits to executives to gain their support and approval.

Question 17

The type of skill that is common to systems analysts to deal fairly and honestly with other project team members is:
A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical

Accepted Answer

Ethical skills are crucial for systems analysts to ensure they deal fairly and honestly with project team members, maintaining integrity and trust.

Question 18

The primary goal of a system is to create value for the organization.

Accepted Answer

The primary goal of any system is to provide value to the organization, whether it is a computer system, a manufacturing system, or a communication system. The value may be in the form of increased productivity, higher efficiency, better decision-making capabilities, or improved customer satisfaction. Ultimately, a system should be designed and implemented with the goal of creating measurable and tangible value for the organization.

Question 19

Becky is a systems analyst for Laswell Consulting.She is attending a three day intensive workshop on developing applications in php.What systems analyst skill is she working on?
A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical

Accepted Answer

Attending a workshop on developing applications in php demonstrates Becky's technical skills as a systems analyst, which involve expertise in various technical aspects of software development, such as programming languages, databases, and software tools.

Question 20

The key person in the SDLC is the systems analyst who analyzed the business situation,identifies opportunities for improvements and design an information system to implement the improvements.

Accepted Answer

The systems analyst is a key member of the SDLC and plays a crucial role in analyzing the business situation, identifying opportunities for improvements, and designing an information system to implement the improvements.

Quiz 1: The Systems Analyst and Information Systems Development

The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:

Linda is a clerk in the accounting department.She was interviewed by David and is excited about the proposed system that will utilize electronic funds transfer.This would be an example of ______.

Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology) .He is demonstrating what system analyst skill?

Systems that are not cancelled or abandoned are frequently delivered to the users significantly late or costing more than expected.

Robert is doing an economic analysis using today's dollar values.He is doing:

TJ has prepared a spreadsheet where the total benefits are $182,000;the total cumulative costs are $120,000.The ROI would be::

Amy is planning on talking with a clerk and a manager in the accounts payable area,a manager in the procurement department,and two vendors.She is probably doing:

Which is an activity the users probably will NOT do on a project?

Systems Analysis and Design projects are highly effective,with less than 3% of all projects cancelled or abandoned.

Kallie is creating use cases,data flow diagrams and entity relationship diagrams.In what phase of the SDLC would she do this?

PCM Incorporated will need to purchase new servers for a system.This would be a:

Jack is going over financial numbers for a proposed project.Which of the following system analyst skills is he exhibiting currently?

Because the cost can be immense,_________ is one of the most critical steps in implementation.

Ramya is preparing an economic feasibility study.She has a calculation where she takes total benefits minus total costs and divides that answer by the total costs.She is calculating:

Ramona is preparing an economic feasibility study.She is calculating the payback period.She is calculating:

Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project?

The type of skill that is common to systems analysts to deal fairly and honestly with other project team members is:

The primary goal of a system is to create value for the organization.

Becky is a systems analyst for Laswell Consulting.She is attending a three day intensive workshop on developing applications in php.What systems analyst skill is she working on?

The key person in the SDLC is the systems analyst who analyzed the business situation,identifies opportunities for improvements and design an information system to implement the improvements.