Question 1

After creating the interview report you should:

Accepted Answer

It is important to give the interviewee the opportunity to review the report and provide any corrections or clarifications to ensure the accuracy of the information. This also helps to maintain a positive relationship with the interviewee and shows that their input and feedback is valued.

Question 2

Which is NOT a purpose of the requirements definition?

Accepted Answer

Creating a cost/benefit analysis is not typically considered a purpose of the requirements definition. It may be performed later in the project as part of the overall project planning and decision-making process, but it is not directly related to defining the requirements themselves.

Question 3

In the interview report,what will probably NOT be included?

Accepted Answer

The actual questions that were asked are not typically included in the interview report as it is not necessary for the project at hand. The focus is on the information obtained from the interviewee, not the specific wording of the questions asked.

Question 4

According to the authors,in moving "from here to there",an analyst needs:

Accepted Answer

The authors mention that the analyst needs "Strong critical thinking skills" in order to move from "here to there". While understanding corporate politics, stopping scope creep, and having Joint Application Development facilitating skills are important, they are more specific skills, and may not universally apply in all situations. Microsoft Project Management software skills are important for project management, but not necessarily for the analyst role specifically mentioned in the question. Therefore, option E is the best choice as it is a more general and applicable skill for any type of analysis role.

Question 5

Danielle has asked some closed ended questions to start an interview;then some open ended questions.Now she wants to really wants to get a greater depth of information about the process.She would probably use _________ questions.

Accepted Answer

Probing questions are used to gather more information and greater depth on a specific topic or process. They often begin with phrases like "Can you tell me more about..." or "Could you elaborate on..." and encourage the interviewee to provide more detailed responses.

Question 6

The interview process has gone well.There are a few things that need clarification and what really happens when specific financial analysts use the system.Which of the following might be the best way to verify what does happen?

Accepted Answer

Observation allows for direct verification of how analysts interact with the system, providing real-time insights into actual usage and potential discrepancies between intended and actual use.

Question 7

Which is generally NOT true of non-functional requirements?

Accepted Answer

Non-functional requirements typically do not include actual expenses from global operations. Instead, they focus on factors such as usability, performance, security, and scalability.

Question 8

Myles is studying a system to lessen the number of complaints about the Help Desk.He has formally studied the service counter at Wal-Mart,Target and Kohl's department stores;as well as listened in to complaint phone calls to a hotel booking site.He is trying to see how other organizations work at lessening complaints and also how they handle complaints.This would be what type of analysis?

Accepted Answer

Myles is comparing and researching how other organizations handle complaints and trying to learn from their methods. This is known as informal benchmarking.

Question 9

When gathering requirements from processing clerks and lower level managers about 'how' a system works,the best approach might be: _____.

Accepted Answer

The answer of When gathering requirements from processing clerks and...

Question 10

Which of the following will probably NOT be at a system walkthrough?

Accepted Answer

The Computer Center director may not be present during a system walkthrough as the focus is on the system functionality and not the technical aspects of the computer center.

Question 11

Which is NOT a good practice in conducting interviews?

Accepted Answer

Explaining thoroughly is not a good practice as it does not provide enough opportunity for the interviewee to showcase their skills and experience. The interviewer should aim to have a balanced dialogue with the interviewee and listen more than talk.

Question 12

An example of a nonfunctional requirement is ____________

Accepted Answer

Nonfunctional requirements specify criteria that can be used to judge the operation of a system, rather than specific behaviors. Choice C, "System can be used in any of 100 offices worldwide," refers to a usability and accessibility requirement, which is a type of nonfunctional requirement.

Question 13

The line between analysis and design is sometimes very blurry.One reason is that _____:

Accepted Answer

Deliverables of the analysis phase, such as requirements specifications and process models, often serve as the starting point for the design phase. Therefore, the line between analysis and design can be blurry as design activities may begin as early as the analysis phase.

Question 14

An example of a functional requirement is _________

Accepted Answer

Access to the customer order system is a specific functional requirement that the system must be able to fulfill. The other options listed are either language or platform preferences, or technical specifications that may not necessarily be required functionalities.

Question 15

When gathering requirements,the most commonly used technique is: __________

Accepted Answer

Interviews are commonly used and effective in gathering requirements as they allow for direct interaction and clarification of information with the stakeholders. Other techniques may also be used depending on the specific project needs and constraints.

Question 16

The authors suggest that an analyst is 'very much like a ____________' and business users are like elusive suspects.

Accepted Answer

The analogy of an analyst being like a detective is commonly used when trying to find insights and solutions from data. Both have to investigate and gather evidence to uncover the truth behind a particular situation or problem. Business users, on the other hand, are often seen as elusive suspects because they may not provide all the necessary information or may make it difficult for analysts to get access to the data they need.

Question 17

Probably the first thing to do when conducting an interview is:

Accepted Answer

Building rapport with the interviewee is important as it helps establish trust, puts the interviewee at ease, and makes them more likely to open up and give insightful answers. This can ultimately lead to a more successful interview. Turning on a tape recorder, asking a close ended question, or asking a probing question may all come later in the interview process, but building rapport should be the first step. The first question on your list may not necessarily be the best one to start with, as it may not necessarily be relevant to the rapport-building process.

Question 18

Which is NOT a requirements analysis strategy?

Accepted Answer

Understanding screen design, layout, and navigation is not a requirements analysis strategy. It is a part of the design phase of the software development life cycle. The other options (A, B, C, and D) are all strategies that are used for requirements analysis.

Question 19

A technique where a set of written (or online)questions are distributed to people (frequently to a large number of people)is: _____.

Accepted Answer

Questionnaires/surveys are specifically designed to collect information from a large number of people through a set of written or online questions. The other options listed might involve questions, but they are generally not distributed to a large group of people.

Question 20

A technique where the analyst watches how people perform their activities is _______

Accepted Answer

Observation is the technique where an analyst watches how people perform their activities. This technique is useful in obtaining accurate and objective information about the system being analyzed as it involves observing people's behaviors in their natural environment.

Quiz 3: Requirements Determination