Question 1

An interview report is prepared in which step of the interview process?

Accepted Answer

An interview report is typically prepared after the interview has taken place, during the post-interview follow-up phase. This is when the interviewer reviews the information gathered, evaluates the candidate's responses, and documents their impressions and findings.

Question 2

Michael,a systems analyst,is preparing a closed wiki site for Northstate Bank.He has written permission from eight other companies to view their internal wiki sites,and also has approval from his manager and the project team to use these other sites for ideas and structure.This would be a form of:

Accepted Answer

This scenario describes the use of other companies' internal wiki sites as a benchmarking tool to gather ideas and structure for Northstate Bank's closed wiki site. Since the benchmarking is intentional and with the purpose of improving Northstate Bank's own internal processes, it can be classified as formal benchmarking rather than informal.

Question 3

Some people have suggested that the 'analysis' phase could be clearer if it was called the 'analysis and initial design' phase.

Accepted Answer

The analysis phase involves analyzing the user's requirements and determining the objectives and constraints of the system to be developed. However, during this phase, the initial design of the system is also created. Therefore, renaming the phase as 'analysis and initial design' could provide more clarity and better describe the phase's purpose.

Question 4

Hamid has selected one middle manager from each department that will be affected by the updated system and one lower-level manager from each department,along with a few senior staff as well as the project sponsor for a JAD session.He is trying to: _________

Accepted Answer

By selecting individuals from different levels of the organization, Hamid is ensuring that there is a broad mix of perspectives and expertise in the JAD session. This will help to prevent domination by only a few individuals and ensure that all perspectives are taken into account when designing the updated system.

Question 5

Typically,interviews include the following type questions:

Accepted Answer

The answer of Typically,interviews include the following type questions:
...

Question 6

One of the major differences between a JAD session and an interview is:

Accepted Answer

JAD (Joint Application Development) sessions are distinctively structured and require careful planning to ensure that all necessary stakeholders are present and that the session is productive. This contrasts with interviews, which can be more flexible and less formally structured.

Question 7

One difference between the reports from interviews and from a JAD session is that:

Accepted Answer

The difference between the reports is the timeline for when they are written. Interview reports are generally written within 48 hours of the interview, while JAD session reports may take a week or two after the JAD session. The other answer choices are incorrect or do not fully capture the difference between the two types of reports.

Question 8

When an analyst is looking for specific,precise information they would probably choose this type of question:

Accepted Answer

Close ended questions are designed to elicit specific and precise information by limiting the response options to a predetermined set of choices. This makes it easier for the analyst to analyze the data and draw conclusions based on specific criteria.

Question 9

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

Accepted Answer

Observation allows the analyst to directly see and experience the situation, rather than relying solely on the descriptions and perceptions of others. This strategy can help to provide an objective and accurate understanding of the reality of the situation.

Question 10

When an analyst is seeking a more wide ranging response to questions they would probably use:

Accepted Answer

Open ended questions allow for more detailed and varied responses, as opposed to close ended questions which limit the answer choices. Observation and probing may also be useful in gathering information, but open ended questions are more appropriate for seeking a wide ranging response.

Question 11

The SDLC moves from the current system (often called the "past system")to the new system (often called the "future system").

Accepted Answer

The SDLC moves from the current system to the new system, but the terms "past system" and "future system" are not standard terminology. The correct terms are typically "current system" and "new system" or "target system."

Question 12

One of the first activities of an analyst is to determine the business requirements for the new system

Accepted Answer

This is true. The analyst needs to understand the needs and goals of the business in order to design and implement an effective system. Gathering requirements is a crucial step in the development process.

Question 13

Blaine is using a requirements gathering technique that begins with non-threatening questions,avoids abbreviations,groups items into logically coherent sections,and might best be used with outside users.He probably is using:

Accepted Answer

The description fits the characteristics of using questionnaires for requirements gathering. Questionnaires are designed with non-threatening questions, avoid abbreviations for clarity, group items logically for better understanding, and are suitable for gathering information from external users who might not be available for direct interviews or observations.

Question 14

When dealing with a global information supply chain,functional requirements generally increase exponentially,while nonfunctional requirements tend to stay about the same.

Accepted Answer

This statement is false. Nonfunctional requirements also tend to increase in complexity and importance in a global information supply chain, alongside functional requirements. Examples of nonfunctional requirements include data security, performance, reliability, usability, and scalability.

Question 15

Practical tips states that interpersonal skills are important,they include:

Accepted Answer

All of these options are important aspects of interpersonal skills. Paying attention to others demonstrates respect and interest in their thoughts and feelings. Being honest builds trust in relationships. The ability to summarize key points shows active listening and comprehension. And being happy, while not always necessary, can contribute to positive interactions with others.

Question 16

Rafael,Fraud Unit Manager,has just received an interview report from Stefano,a systems analyst.Rafael was interviewed by Stefano,and was asked to make corrections and clarifications to the interview report.In what interview phase would this occur?

Accepted Answer

Post-interview follow-up involves reviewing and correcting the interview report. Therefore, this is the phase where Rafael would be making corrections and clarifications to the interview report.

Question 17

Which of the following is true about a JAD facilitator?

Accepted Answer

A JAD facilitator is responsible for setting the meeting agenda and ensuring that the discussions stay on track and focused on meeting the project goals. They do not participate in the discussion or engage in sidebar conversations or unstructured activities. Instead, they keep track of all discussions by entering information into the computer to ensure that everyone has access to the same information. And they do not allow any participant to dominate the discussion regardless of their expertise.

Question 18

When an analyst is seeking more information from a response to questions they would probably use:

Accepted Answer

Probing questions are used to seek clarification or obtain additional information after a response has been given. Open-ended questions allow for a more detailed response, but may not be specific enough for the analyst's needs. Close-ended questions provide specific answer choices, but may not allow the respondent to elaborate. Therefore, probing questions are the best option when seeking more information.

Question 19

Marta wants to collect facts and opinions from a wide range of geographically dispersed people quickly and with the least expense.She would probably want to use:

Accepted Answer

Questionnaires would allow Marta to collect facts and opinions from a wide range of people quickly and with the least expense, as they can be easily distributed electronically and respondents can fill them out at their convenience. With questionnaires, Marta can also ensure anonymity and encourage more honest responses.

Question 20

Paul is interviewing Ming.He first explains why he is there and what he wants to accomplish in the interview.This would be done in which step of the interview process?

Accepted Answer

This would be done during the conducting the interview step, as the interviewer is setting expectations and establishing rapport with the interviewee at the beginning of the interview.

Quiz 3: Requirements Determination