Which of the following best describes the role of a quality assurance department in an organization?
A)Provide guidance and support for total quality efforts
B)Perform incoming and outgoing inspections
C)Find qualified, reliable suppliers
D)Assure total quality in the organization

Question

Quizplus · Accepted Answer

The role of a quality assurance department is to provide guidance and support for total quality efforts, ensuring that the organization meets or exceeds customer expectations. This involves establishing quality standards, implementing quality control measures, and constantly monitoring and evaluating the organization's processes to identify areas for improvement. While performing inspections and sourcing reliable suppliers may be a part of the quality assurance function, the ultimate goal is to assure total quality in the organization.

Which of the Following Best Describes the Role of a Quality