The transition to a customer-driven organization has caused fundamental changes in manufacturing practices.Identify which of the following is NOT one of the changes.
A)Suppliers have become partners in product design and manufacturing efforts.
B)Product design activities now closely integrate marketing, engineering, and manufacturing operations.
C)Quality control has shifted from the production floor to the quality department.
D)Workforce management practices concentrate on empowering employee.

Question

Quizplus · Accepted Answer

Quality control shifting from the production floor to the quality department is not a change that has resulted from the transition to a customer-driven organization. In fact, customer-driven organizations focus on quality control efforts throughout the entire manufacturing process, from product design to final production, to ensure that customer needs and standards are met. Therefore, option C is not a change that has resulted from the transition to a customer-driven organization.

The Transition to a Customer-Driven Organization Has Caused Fundamental Changes