Which of the following are considered to be two critical components of quality systems in service industries?
A)Information systems and technical standards
B)Employees and information systems
C)Production equipment and employees
D)Employees and inspection processes

Question

Quizplus · Accepted Answer

While all of these components may play a role in quality systems in service industries, employees and information systems are considered to be the two critical components. Employees are essential in providing high-quality service, while information systems can help ensure consistency and accuracy in service delivery. Technical standards, production equipment, and inspection processes may also be important, but they are not considered to be as critical as employees and information systems.

Which of the Following Are Considered to Be Two Critical