Question 1

Job attitudes are positive emotional feelings about your job.

Accepted Answer

Job attitudes encompass both positive and negative emotional feelings about one's job, including satisfaction, commitment, and engagement.

Question 2

Tristan wants his employees to be more than simply "satisfied." He wants to assess the whole range of employees' feelings about their jobs.That is, he wants to know the degree to which they are excited about their work.As the organization's senior internal consultant, which measure would you suggest that he use?
A) Minnesota Satisfaction Questionnaire
B) Job Affective Well-being Scale
C) Organizational Commitment Scale
D) Jobs in General Scale

Accepted Answer

The Job Affective Well-being Scale measures the range of emotions employees feel about their jobs, including excitement, making it suitable for assessing overall feelings beyond mere satisfaction.

Question 3

Which of the following statements best exemplifies the Van Katwyk et al.(2000) model of job-related affective well-being (JAWS)?
A) It assesses feelings of high and low-context and high and low satisfaction.
B) It assesses the two dimensions of pleasure and arousal.
C) It was created to be a measure of affect, beliefs, and complex attitudes.
D) It focuses on a few specific affective states across all contexts.

Accepted Answer

The Van Katwyk et al. (2000) model of job-related affective well-being (JAWS) assesses the two dimensions of pleasure and arousal, focusing on how these dimensions interact to influence job-related affective states.

Question 4

Alyssa really identifies with her job as head pastry chef at a four-star restaurant.Her job is very important to her self-image, and she is engaged in her work to create unique and tantalizing desserts for her discerning customers.Which of the following terms is the most accurate descriptor of Alyssa?
A) she has high work attitudes
B) she has high job satisfaction
C) she has high job involvement
D) she has high job affect

Accepted Answer

Job involvement refers to the degree to which a person identifies psychologically with their job and considers their perceived performance level important to self-worth. Alyssa's strong identification with her role and engagement in her work indicates high job involvement.

Question 5

The JDI is one of the most widely used job satisfaction measures and is known as a facet job satisfaction measure.

Accepted Answer

The Job Descriptive Index (JDI) is a well-known tool for measuring job satisfaction, focusing on specific facets such as work, pay, promotion, supervision, and coworkers.

Question 6

Bella doesn't really like her work, but she stays with her organization because she doesn't have any suitable alternatives.What is the theory that best represents her feelings toward the company?
A) continuance commitment
B) organizational citizenship behaviours
C) affective well-being
D) normative commitment

Accepted Answer

Continuance commitment refers to an employee's decision to stay with an organization due to a lack of better alternatives or the high cost of leaving, rather than a genuine desire to remain.

Question 7

What are the three types of justice?
A) affective, normative, and continuance
B) equity, equality, and distribution
C) interpersonal, informational, and interactional
D) interactional, procedural, and distributive

Accepted Answer

The three types of justice are interactional, procedural, and distributive, which relate to fairness in communication, processes, and outcomes, respectively.

Question 8

Lorne is the manager of a governmental educational services provider.He wants to ensure that his employees are treated well and he ensures that the organization's decisions affecting employees are fair, accurate, and representative of employees' needs.What is this type of treatment formally known as?
A) OCBs
B) procedural justice
C) distribution-based fairness
D) interactional justice

Accepted Answer

Procedural justice refers to the fairness of the processes that lead to outcomes, ensuring that decisions affecting employees are made fairly, accurately, and representatively.

Question 9

The JDI is one of the most widely used job satisfaction measures, and assesses specific aspects of satisfaction, such as satisfaction with one's pay.What is this type of measure known as?
A) a global job satisfaction measure
B) a contemporary job satisfaction measure
C) job satisfaction measure
D) facet job satisfaction measure

Accepted Answer

Facet job satisfaction measures assess specific aspects or facets of job satisfaction, such as pay, work conditions, and relationships with colleagues.

Question 10

According to the Statistics Canada report, what do we know about job satisfaction in Canada?
A) Younger workers tend to be more satisfied with their jobs.
B) Low income workers tend to be more satisfied with their jobs.
C) 25 percent of "stressed" employees were dissatisfied with their jobs.
D) More than 33 percent of employed Canadians were dissatisfied with their jobs.

Accepted Answer

The report indicates that 25 percent of "stressed" employees were dissatisfied with their jobs, highlighting a link between stress and job dissatisfaction.

Question 11

The three-component model of organizational commitment addresses what types of employee commitment to the organization?
A) attachment, continuance, group
B) continuance, affective, nominal
C) normative, continuance, affective,
D) group, attachment, normative

Accepted Answer

The three-component model of organizational commitment includes affective commitment (emotional attachment), continuance commitment (cost-based attachment), and normative commitment (obligation-based attachment).

Question 12

What was concluded in the debate over "a happy worker is a productive worker"?
A) Job satisfaction and productivity have a strong and consistent positive relationship.
B) The relationship between satisfaction and productivity is NOT dependent upon motivation and ability.
C) Workers with higher job satisfaction tend to take fewer sick days.
D) Job satisfaction is unrelated to helping behaviours.

Accepted Answer

Research has shown that workers with higher job satisfaction tend to take fewer sick days, indicating a link between happiness and productivity. However, the relationship between job satisfaction and productivity is complex and influenced by various factors, making it difficult to conclude a strong and consistent positive relationship as stated in option A.

Question 13

Job commitment is commonly known as a positive experience that results from your appraisal of your job or job experiences.

Accepted Answer

Job satisfaction, not job commitment, is commonly known as a positive experience resulting from one's appraisal of their job or job experiences. Job commitment refers to the level of dedication an individual has towards their job or organization.

Question 14

According to the Statistics Canada Health Reports, which three provinces have significantly higher job satisfaction than the overall Canada mean estimate?
A) BC, Alberta, Ontario
B) BC, Nova Scotia, Alberta
C) New Brunswick, PEI, Newfoundland
D) Saskatchewan, Manitoba, Alberta

Accepted Answer

New Brunswick, PEI, and Newfoundland have been reported to have significantly higher job satisfaction compared to the overall Canadian mean estimate according to Statistics Canada Health Reports.

Question 15

What are job attitudes defined as?
A) relatively stable opinions about your job
B) generalized states or feelings
C) positive emotional feelings about your job
D) job satisfaction

Accepted Answer

Job attitudes are defined as relatively stable opinions about your job, which can include various aspects such as job satisfaction, commitment, and engagement.

Question 16

Mali adores animals-she is an advocate for animal welfare, and she wants to work for an organization that reflects these values.Animals R' Us is a family owned and operated pet feed and supply store that believes in giving back to the community.It provides generous support to local animal shelters, and encourages its employees to help out with animal welfare initiatives.Which of the following terms BEST defines this match between Mali's values and those of Animals R' Us?
A) high person-job fit
B) high job satisfaction
C) high employee involvement
D) high person-organization fit

Accepted Answer

The term "high person-organization fit" refers to the alignment between an individual's values and the values of the organization they work for. Mali's values align with those of Animals R' Us, making this the best term to define the match.

Question 17

You notice that your coworker is behind in his work because he was sick for a few days.You put aside your own work to help him complete his most urgent deadlines (even though you aren't "required" to help him out).This example best exemplifies what construct?
A) organizational citizenship behaviour
B) organizational commitment
C) job affect
D) job satisfaction

Accepted Answer

Organizational citizenship behavior refers to voluntary actions that are not part of formal job requirements but help other employees and contribute to the organization's functioning.

Question 18

A positive experience that results from your appraisal of your job or job experiences is more commonly known as which of the following?
A) job commitment
B) job satisfaction
C) organizational support
D) negative job affect

Accepted Answer

Job satisfaction is a positive emotional state resulting from the appraisal of one's job or job experiences.

Question 19

Misha is very attached to her organization: she frequently recommends it as a great place to work, she is involved in the organization, and she wants to stay with the organization.Which term best describes Misha's feelings toward her organization?
A) job affect
B) affective commitment
C) normative commitment
D) affective well-being

Accepted Answer

Affective commitment refers to an employee's emotional attachment to, identification with, and involvement in the organization, which aligns with Misha's feelings and actions.

Question 20

Which of the following is known as the extent to which there is a match between your own values and the organization's values?
A) job satisfaction
B) person-job fit
C) value congruence
D) person-organization fit

Accepted Answer

The answer of Which of the following is known as...

Quiz 8: Job and Organizational Attitudes, Affect, and Behaviours

Job attitudes are positive emotional feelings about your job.

Which of the following statements best exemplifies the Van Katwyk et al.(2000) model of job-related affective well-being (JAWS) ?

The JDI is one of the most widely used job satisfaction measures and is known as a facet job satisfaction measure.

Bella doesn't really like her work, but she stays with her organization because she doesn't have any suitable alternatives.What is the theory that best represents her feelings toward the company?

What are the three types of justice?

The JDI is one of the most widely used job satisfaction measures, and assesses specific aspects of satisfaction, such as satisfaction with one's pay.What is this type of measure known as?

According to the Statistics Canada report, what do we know about job satisfaction in Canada?

The three-component model of organizational commitment addresses what types of employee commitment to the organization?

What was concluded in the debate over "a happy worker is a productive worker"?

Job commitment is commonly known as a positive experience that results from your appraisal of your job or job experiences.

According to the Statistics Canada Health Reports, which three provinces have significantly higher job satisfaction than the overall Canada mean estimate?

What are job attitudes defined as?

You notice that your coworker is behind in his work because he was sick for a few days.You put aside your own work to help him complete his most urgent deadlines (even though you aren't "required" to help him out) .This example best exemplifies what construct?

A positive experience that results from your appraisal of your job or job experiences is more commonly known as which of the following?

Misha is very attached to her organization: she frequently recommends it as a great place to work, she is involved in the organization, and she wants to stay with the organization.Which term best describes Misha's feelings toward her organization?

Which of the following is known as the extent to which there is a match between your own values and the organization's values?