Building and sustaining performance excellence requires all of the following EXCEPT:
A)strong hierarchy in the organizational structure.
B)a commitment to change and long-term sustainability.
C)the adoption of sound practices and implementation strategies.
D)continual organizational learning.

Question

Quizplus · Accepted Answer

A strong hierarchy in the organizational structure is not necessary for building and sustaining performance excellence. In fact, too much emphasis on hierarchy can impede communication, creativity, and innovation, which are all critical components of an excellent organization. Instead, performance excellence requires a more flexible, adaptive, and collaborative organizational culture that encourages participation, feedback, and continuous improvement.

Building and Sustaining Performance Excellence Requires All of the Following