The user perspective of quality judges a product based on how well the product performs its intended function.
Correct Answer:
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Q2: Services cannot be inventoried or inspected prior
Q3: Customers evaluate a service primarily by the
Q4: According to the manufacturing perspective of quality,quality
Q5: The production of services typically requires a
Q6: The inspection step in manufacturing should ideally
Q8: Although quality can drive business success,it cannot
Q9: If quality is built into the product
Q10: People view quality subjectively and in relation
Q11: The function of tool engineers in manufacturing
Q12: Inspection was the primary means of quality
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