Improved conformance in production or service delivery tends to increase profitability as:
A)it helps in differentiating the product from its competitors and improves the perceived value of the product.
B)it ensures that the services are performed according to the convenience of the customer.
C)it leads to lower costs through savings in rework, scrap, resolution of errors, and warranty expenses.
D)it leads to improved employee motivation.

Question

Quizplus · Accepted Answer

Improved conformance in production or service delivery can help in lowering costs through savings in rework, scrap, resolution of errors, and warranty expenses. This can lead to increased profitability. Differentiating the product from its competitors and improving the perceived value of the product (A), ensuring services are performed according to the convenience of the customer (B), and improving employee motivation (D) may also have some impact on profitability, but they are not directly related to improved conformance in production or service delivery.

Improved Conformance in Production or Service Delivery Tends to Increase