Which of the following is true regarding the six-sigma approach to quality improvement?
A)It does not address problems involving cost reduction and efficiency.
B)It integrates many traditional quality improvement tools and techniques that have been tested and validated over the years, with a bottom-line and strategic orientation.
C)It become less effective in addressing problems related to quality and efficiency if the six sigma tools are combined with lean tools from the Toyota production system.
D)It focuses entirely on the training and education of managers and not the front-line employees and the technical staff in the organization.

Question

Quizplus · Accepted Answer

The six-sigma approach integrates various traditional quality improvement tools and techniques, which are strategically and bottom-line oriented. It addresses quality improvement and cost reduction simultaneously. It can also be combined with other quality improvement tools like Lean Six Sigma. Finally, it focuses on training all levels of employees, including front-line staff and technical staff, not just managers.

Which of the Following Is True Regarding the Six-Sigma Approach