Which of the following is the difference between Deming's and Juran's quality philosophy?
A)Juran made top management commitment an absolute necessity.
B)Juran sought to improve quality by working within the system familiar to managers.
C)Juran demonstrated that quality management practices will save, not cost money.
D)Juran viewed quality as imperative in the future competitiveness in global markets.

Question

Quizplus · Accepted Answer

Juran believed in working within the existing system and improving quality through incremental changes rather than a complete overhaul. Deming, on the other hand, believed in total quality management and the need for a fundamental transformation of the organizational culture. The other options are either applicable to both Deming and Juran or not relevant to the difference between their quality philosophies.

Which of the Following Is the Difference Between Deming's and Juran's