Services that emphasize on professional judgement of the employees often succeed in providing good solutions to customer problems.
Correct Answer:
Verified
Q7: Support processes generally require a higher level
Q8: Process control is the responsibility of those
Q9: A kaizen blitz is an improvement initiative
Q10: Flowcharts enable management to study and analyze
Q11: Projects generally cut across organizational boundaries but
Q13: Control is the activity of ensuring conformance
Q14: The outputs of service processes are as
Q15: The improvement aspect of process management focuses
Q16: Reduction in cycle time of a process
Q17: Control in manufacturing starts with purchasing and
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