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Value-Creation Services That Take the Form Of"projects

Question 57

Multiple Choice

Value-creation services that take the form of"projects":


A) are typically completed by individuals rather than by groups.
B) do not add value directly to the product or service.
C) tend to deliver unique products that are tailored to the specific needs of an individual customer.
D) are generally completed by a single department and they do not cut across organizational boundaries.

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