Topline Inc.is a leading supplier of food products to retailers across the United States.As part of its quality management principle,it focuses on product and service conformity for guaranteeing equity in the marketplace and concentrates on fixing quality system problems and product and service nonconformities,with the key requirement being customer focus.The guidelines for the quality management system followed by Topline are as per the framework of _____.
A)ISO 9000:2000
B)EFQM
C)NQI
D)Six Sigma

Question

Quizplus · Accepted Answer

ISO 9000:2000 is a widely recognized quality management system standard that emphasizes customer satisfaction, continuous improvement, and adherence to process-based approaches. Topline's focus on customer satisfaction, quality system problems, and product and service nonconformities aligns with the principles of ISO 9000:2000. EFQM and NQI are quality management frameworks specific to the European Union and Six Sigma is a quality management approach focused on process improvement and reducing defects.