Cindy Hayes,the CEO of Spurling Inc.,wants the organization to focus on measuring product quality,driving process improvement,and cost savings throughout the organization.To this end,she makes different teams and provides champions to sponsor projects,provides training resources,and communicates progress and achievements.The entire plan is integrated into the strategic planning process.Project selections are made based on understanding of the financial as well as the nonfinancial benefits to the organization.Cindy Hayes is practicing the _____ methodology to lower the cost of quality because of its focus on the financial return.
A)Deming
B)ISO 9000:2000
C)NQI
D)Six Sigma

Question

Quizplus · Accepted Answer

The methodology Cindy Hayes is practicing is Six Sigma, as it focuses on measuring product quality, driving process improvement, and cost savings throughout the organization. It also provides champions to sponsor projects, provides training resources, and integrates the plan into the strategic planning process. Six Sigma methodology is known for its focus on financial returns and reducing the cost of quality.