Strong Cement is a cement-manufacturing company headquartered in the United States.As part of its organizational policy,the management establishes,plans,and implements measurement,monitoring,and improvement activities; monitors information about customer satisfaction as a performance metric; and acquires and analyzes data to determine improvement effectiveness.The management is following the guidelines of _____.
A)Six Sigma
B)Baldrige
C)Deming
D)ISO 9000:2000

Question

Quizplus · Accepted Answer

The management's approach aligns with ISO 9000:2000 standards, which emphasize the importance of quality management systems, including the establishment of processes for measurement, monitoring, and improvement, as well as the focus on customer satisfaction and the use of data to analyze and enhance effectiveness.

Strong Cement Is a Cement-Manufacturing Company Headquartered in the United