In the Sales Performance Literature, Recent Evidence Suggests That a Strict

In the sales performance literature, recent evidence suggests that a strict reliance on the ____ measurement approach may not produce the desired sales or marketing results because it "has lulled some sales executives into thinking that important sales outcomes could be reasonably accomplished without intense management reinforcement."

A) esteem-based
B) behavior-based
C) satisfaction-based
D) outcome-based
E) none of the answer choices.