Recent surveys of consumers have indicated that while customers of many services are interested in being "relationship customers," they require that the relationship be balanced in terms of
A) honesty, a lack of prejudice, and empathy.
B) loyalty, benefits, value, kinds of connections, and respect for privacy.
C) loyalty, honesty, and integrity.
D) financial benefits, product benefits, and preferential treatment.
E) financial benefits, product benefits, and interpersonal benefits.

Question

Quizplus · Accepted Answer

Customers seek a balanced relationship that includes loyalty, benefits, value, kinds of connections, and respect for privacy, which are essential for maintaining a mutually beneficial and respectful relationship.

Recent Surveys of Consumers Have Indicated That While Customers of Many