Experts suggest that the customer experience with a service should be all of these except which?
A) consistent
B) undifferentiated
C) valuable
D) intentional
E) relevant

Question

Quizplus · Accepted Answer

An undifferentiated customer experience does not cater to the specific needs and preferences of different customer segments, which is generally not recommended for a positive customer experience.

Experts Suggest That the Customer Experience with a Service Should