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To Streamline the Sales Process, the CEO Is Implementing Several

Question 46

Multiple Choice

To streamline the sales process, the CEO is implementing several changes that are triggering resistance from some sales teams within the company. To increase his power in order to overcome the resistance and to achieve the desired changes, the CEO should


A) deal with the resistance through avoidance.
B) resolve the conflict through accommodation.
C) ignore the resistance and proceed.
D) engage in organizational politics.
E) engage an arbitrator.

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