Question 1

Patel Brothers Company uses a formal system of task and reporting relationships that coordinates and motivates its employees so that they work together to achieve organizational goals. This is an example of an organizational structure.

Accepted Answer

An organizational structure defines how tasks and responsibilities are distributed within a company, facilitating coordination and motivation to achieve goals.

Question 2

As a middle manager, Jobeth selects the goals for her team. The task that Jobeth is demonstrating is called leading.

Accepted Answer

Selecting goals for a team is part of the planning function of management, not leading. Leading involves motivating and directing team members to achieve those goals.

Question 3

Ramses is a highly effective manager. This implies that he
A)is likely to spend lavishly on resources.
B)is highly compliant.
C)disfavors employee empowerment.
D)chooses appropriate goals and then achieves them.
E)is overly ambitious.

Accepted Answer

A highly effective manager is one who sets appropriate goals and successfully achieves them, demonstrating both strategic planning and execution skills.

Question 4

If you were an accountant and spent your days working on spreadsheets on the computer, you would be using your technical skills.

Accepted Answer

Technical skills involve the ability to use specific tools and software, such as spreadsheets, which are essential for tasks like data analysis and financial reporting in accounting.

Question 5

________ measures the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals.
A)Efficiency
B)Task management
C)Effectiveness
D)Diversification
E)Differentiation

Accepted Answer

Effectiveness measures how well an organization achieves its goals and objectives, indicating the appropriateness of the goals selected and the degree to which they are accomplished.

Question 6

Parul's job is to use planning, organizing, leading, and controlling resources to achieve the goals of her company. Parul is performing the four essential ________ tasks.
A)marketing
B)management
C)finance and accounting
D)operations
E)entrepreneurial

Accepted Answer

Parul is performing the four essential management tasks, which include planning, organizing, leading, and controlling resources to achieve organizational goals.

Question 7

A(n)________ is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.
A)control group
B)talent pool
C)organization
D)focus group
E)quality circle

Accepted Answer

An organization is a structured group of people working together to achieve common goals and objectives.

Question 8

The building blocks of competitive advantage are efficiency, quality, innovation, and responsiveness to customers.

Accepted Answer

These four elements are widely recognized as key factors that contribute to a company's competitive advantage in the marketplace.

Question 9

When Company XYZ needed to reduce costs to meet its annual profitability goal, it reduced levels in its hierarchy and laid off ten percent of its workers. This is an example of restructuring.

Accepted Answer

Restructuring involves making significant changes to a company's structure, such as reducing hierarchy levels and workforce, to improve efficiency and meet financial goals.

Question 10

________ is the measure of how productively an organization uses its resources to achieve a goal.
A)Effectiveness
B)Product differentiation
C)Efficiency
D)Empowerment
E)Outsourcing

Accepted Answer

Efficiency is the measure of how productively an organization uses its resources to achieve a goal.

Question 11

A self-managed team is a group of employees who work independently but report to their respective managers about the progress of the team's work.

Accepted Answer

A self-managed team is a group of employees who work collaboratively without direct supervision, often making decisions collectively and managing their own tasks and responsibilities.

Question 12

China is a highly efficient manager. This implies that she
A)minimizes the amount of input resources without compromising quality.
B)is slow to respond to change and perceives organizational change as harmful.
C)does not favor flexibility in planning.
D)chooses appropriateness goals.
E)works for longer hours than do most of her colleagues.

Accepted Answer

An efficient manager minimizes the use of resources while maintaining quality, which aligns with choice A.

Question 13

The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.

Accepted Answer

The importance of these functions varies depending on the manager's level; top managers focus more on planning and organizing, while lower-level managers focus more on leading and controlling.

Question 14

Categorizing people by salary levels lays out the lines of authority and responsibility between different individuals and groups.

Accepted Answer

Categorizing people by salary levels can help establish clear lines of authority and responsibility in a workplace. Those with higher salaries may have more decision-making power and be responsible for managing those with lower salaries. It can also help establish a hierarchy and promote accountability within an organization.

Question 15

Categorizing people by salary levels lays out the lines of authority and responsibility between different individuals and groups.

Accepted Answer

Categorizing people by salary levels does not inherently define lines of authority and responsibility; these are typically determined by organizational structure and job roles, not salary.

Question 16

Sirita's manager is evaluating how well she uses available resources to satisfy customers and whether she is accomplishing organizational goals. This relates to Sirita's
A)organizational input.
B)diversification.
C)organizational performance.
D)product development.
E)differentiation.

Accepted Answer

Organizational performance refers to how well an individual or organization uses resources to achieve goals and satisfy customers, which is what Sirita's manager is evaluating.

Question 17

Organizational performance is most likely to
A)increase with an increase in efficiency and effectiveness.
B)increase with a decrease in efficiency and effectiveness.
C)remain unchanged with a decrease in efficiency and effectiveness.
D)decrease with an increase in efficiency and effectiveness.
E)remain unchanged with an increase in efficiency and effectiveness.

Accepted Answer

Organizational performance is most likely to increase with an increase in efficiency and effectiveness. Efficiency refers to the ability to produce a given output with the least amount of input, while effectiveness refers to the ability to achieve desired outcomes. When both efficiency and effectiveness increase, the organization is able to produce more output with the same or fewer resources, and to achieve its goals more effectively.

Question 18

Pacific Tourism is an agency that offers special holiday packages in the Pacific region. Every year, as an incentive, the most efficient and effective manager in the network gets an all-expenses-paid trip to one of Oceania's islands. Which manager is most likely to meet these requirements?
A)Norris, who chooses the right goals to pursue and spends more than he needs on resources
B)Kato, who chooses the right goals to pursue and makes clever use of resources to achieve them
C)Don, who chooses the right goals to pursue and displays an overly rigid approach to planning
D)Bai, who chooses unrealistic goals and tries hard to succeed
E)Leonard, who chooses appropriate goals, but is slow in decision making

Accepted Answer

Kato is most likely to meet the requirements as he chooses the right goals and makes clever use of resources, indicating both efficiency and effectiveness.

Question 19

Jack's Sprouts markets canned vegetables. In recent years, Jack's Sprouts' business has declined considerably owing to a weak focus on quality. Holding the managers responsible for the declining sales figures, the CEO of Jack's Sprouts decided to lay off those who lacked effectiveness and were inefficient. Which employee is most likely to be laid off by Jack's Sprouts' CEO?
A)Eloise, who is ambitious and favors directional planning
B)Kermit, who spends lavishly on resources and is averse to taking responsibilities
C)Juanita, who chooses appropriate goals to pursue, but does not always succeed due to resource constraints
D)Margot, who sets high targets for herself and her team, and makes the best use of available resources to meet them
E)Andrew, who plans carefully and only chooses realistic goals to pursue

Accepted Answer

Kermit is most likely to be laid off because he spends lavishly on resources and avoids taking responsibility, indicating inefficiency and ineffectiveness.

Question 20

At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to pursue. The quality that Jeremy displays here is efficiency.

Accepted Answer

Efficiency refers to achieving goals with minimal waste of resources, while choosing the right goals is related to effectiveness.

Quiz 1: Managers and Managing

Patel Brothers Company uses a formal system of task and reporting relationships that coordinates and motivates its employees so that they work together to achieve organizational goals. This is an example of an organizational structure.

As a middle manager, Jobeth selects the goals for her team. The task that Jobeth is demonstrating is called leading.

Ramses is a highly effective manager. This implies that he

If you were an accountant and spent your days working on spreadsheets on the computer, you would be using your technical skills.

________ measures the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals.

Parul's job is to use planning, organizing, leading, and controlling resources to achieve the goals of her company. Parul is performing the four essential ________ tasks.

A(n) ________ is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.

The building blocks of competitive advantage are efficiency, quality, innovation, and responsiveness to customers.

When Company XYZ needed to reduce costs to meet its annual profitability goal, it reduced levels in its hierarchy and laid off ten percent of its workers. This is an example of restructuring.

________ is the measure of how productively an organization uses its resources to achieve a goal.

A self-managed team is a group of employees who work independently but report to their respective managers about the progress of the team's work.

China is a highly efficient manager. This implies that she

The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.

Categorizing people by salary levels lays out the lines of authority and responsibility between different individuals and groups.

Categorizing people by salary levels lays out the lines of authority and responsibility between different individuals and groups.

Sirita's manager is evaluating how well she uses available resources to satisfy customers and whether she is accomplishing organizational goals. This relates to Sirita's

Organizational performance is most likely to

Pacific Tourism is an agency that offers special holiday packages in the Pacific region. Every year, as an incentive, the most efficient and effective manager in the network gets an all-expenses-paid trip to one of Oceania's islands. Which manager is most likely to meet these requirements?

At a recent staff meeting, Jeremy was praised by his CEO for choosing the right goals to pursue. The quality that Jeremy displays here is efficiency.