Question 1

To further promote innovation among team members, a manager should avoid

Accepted Answer

Closely directing or supervising the group can stifle creativity and innovation, as it limits team members' autonomy and ability to explore new ideas independently.

Question 2

Top management at a company organizes the employees into departments focusing on functions such as sales, product development, and customer service. These departments represent ________ groups.

Accepted Answer

Command groups are formal groups that are determined by the organizational structure and consist of employees who report directly to a manager, such as departments focusing on specific functions.

Question 3

Managers of a multinational organization will mostly utilize virtual teams and rely heavily on face-to-face meetings to keep employees connected across regions.

Accepted Answer

Managers of multinational organizations often rely on virtual teams and digital communication tools rather than face-to-face meetings to connect employees across different regions due to geographical distances and cost considerations.

Question 4

In order to take advantage of the potential for synergy, managers should

Accepted Answer

Synergy is achieved when group members complement each other's skills and knowledge, leading to enhanced group performance.

Question 5

A small group of employees from the marketing department of an organization get together for lunch every Friday so they can discuss various personal and professional topics. This is an example of a(n)

Accepted Answer

This is an example of an informal group, as it is a casual gathering of employees who meet voluntarily to discuss topics of interest, without any formal organizational structure or specific work-related objectives.

Question 6

ACME Productions put together a group of employees from marketing, engineering, manufacturing, and quality control to develop a new product idea. This is an example of a(n)________ group.

Accepted Answer

A cross-functional group consists of members from different departments or areas of expertise, like marketing, engineering, manufacturing, and quality control, working together on a project.

Question 7

Managers can take advantage of the potential for synergy by creating groups with members who have complementary skills and knowledge relevant to the work at hand.

Accepted Answer

Synergy occurs when the combined efforts of a group produce a greater outcome than the sum of individual efforts, which can be achieved by leveraging complementary skills and knowledge.

Question 8

As group size increases, social loafing decreases.

Accepted Answer

Social loafing tends to increase as group size increases because individuals may feel less accountable and assume others will pick up the slack.

Question 9

Cross-functional teams by nature diminish customer responsiveness as team members possess very different skills and expertise.

Accepted Answer

Cross-functional teams can enhance customer responsiveness by bringing diverse skills and perspectives together, enabling more comprehensive and innovative solutions to customer needs.

Question 10

Deviance signals that a group did not respond when a member violated group norms.

Accepted Answer

The answer of Deviance signals that a group did not...

Question 11

When group members are reciprocally interdependent, managers are advised to create smaller groups.

Accepted Answer

Reciprocal interdependence requires frequent interaction and coordination among group members, which is easier to manage in smaller groups.

Question 12

Managers at Worldwide Auto establish a group, or a(n)________ team, comprised of engineers from Germany, Japan, and the United States for the design and manufacture of a new vehicle.

Accepted Answer

The team is comprised of engineers from different countries, making it a cross-cultural team, as it involves members from diverse cultural backgrounds.

Question 13

Noelle recently joined a team of scientists who work together in a shared lab environment. All team members have the expertise and experience needed to develop next generation pharmaceutical products. Noelle is part of a(n)

Accepted Answer

Noelle is part of a research and development team, as the team is focused on developing next-generation pharmaceutical products, which is a typical function of R&D teams.

Question 14

Workers at WECO Inc. formed a(n)________ so that the members can provide each other support both on and off the job.

Accepted Answer

An informal group is formed by workers to provide mutual support and camaraderie, both on and off the job, without formal organizational structure.

Question 15

When top managers design an organization's structure and establish a chain of command, they are essentially creating self-managed work teams.

Accepted Answer

Creating an organization's structure and establishing a chain of command involves defining roles, responsibilities, and hierarchy, which is different from forming self-managed work teams that operate with a high degree of autonomy and minimal direct supervision.

Question 16

All groups are teams, but not all teams are groups.

Accepted Answer

All teams are groups, but not all groups are teams. A team is a specific type of group with a common goal and coordinated effort.

Question 17

Group identity and healthy competition are consequences of group cohesiveness.

Accepted Answer

The answer of Group identity and healthy competition are consequences...

Question 18

________ refers to increases in performance that result when individuals and departments coordinate their actions.

Accepted Answer

Synergy refers to increases in performance that result when individuals and departments coordinate their actions.

Question 19

High levels of cohesiveness can cause group members to be less focused on group goals and more focused on overall organizational performance.

Accepted Answer

High levels of cohesiveness typically lead group members to be more focused on group goals, sometimes at the expense of broader organizational performance.

Question 20

In comparing the characteristics of teams and groups, it can be said that

Accepted Answer

Teams typically have a higher level of collaboration and intensity in working together towards a common goal compared to groups.

Quiz 15: Effective Groups and Teams