Question 1

Raul knows there are tasks the team still needs to complete, but he chooses not to get involved in more activities as he is confident others in the group will pick up the slack. Raul is exhibiting
A)cohesion.
B)role making.
C)group conformity.
D)groupthink.
E)social loafing.

Accepted Answer

Raul is exhibiting social loafing, which occurs when individuals exert less effort in a group setting, relying on others to complete the tasks.

Question 2

A computer manufacturing company employs many workers in different locations to produce specific computer mechanisms that are assembled into the final product. The workers are involved in a ________ task interdependence.
A)command
B)pooled
C)reciprocal
D)sequential
E)virtual

Accepted Answer

In pooled task interdependence, each worker or group of workers contributes independently to the final product, similar to how different components are produced separately and then assembled into a computer.

Question 3

ABC Manufacturing has locations in the United States, Mexico, and China. To address a complex quality issue impacting all locations, the CEO should form a(n)________ team to most efficiently leverage the expertise of quality control managers from each site.
A)virtual
B)pooled interdependent
C)informal
D)self-managed
E)interest

Accepted Answer

A virtual team allows members from different geographical locations to collaborate effectively using technology, making it ideal for leveraging expertise from multiple sites.

Question 4

Luca is the vice president of the finance department. He is part of a management team that also includes the CEO, CFO, and vice presidents from the marketing and production business units. Luca's management team is a(n)
A)cross-cultural team.
B)informal group.
C)top management team.
D)interest group.
E)cross-functional group.

Accepted Answer

Luca's management team is a top management team because it includes high-level executives such as the CEO, CFO, and vice presidents from different departments, which are responsible for the overall strategic direction of the organization.

Question 5

Clive's manager appointed him to lead the marketing group because Clive emerged as a natural team leader in a previous assignment. Clive is now considered a(n)________ leader.
A)charismatic
B)top management
C)ad hoc
D)formal
E)informal

Accepted Answer

The answer of Clive's manager appointed him to lead the...

Question 6

Jill is a member of a research and development team. Her weekly appraisal indicates that her personal contributions since joining the team are significantly lower than what she accomplished previously as an individual contributor. Jill's behavior exemplifies
A)synergy.
B)group conformity.
C)cohesion.
D)social loafing.
E)task interdependency.

Accepted Answer

Social loafing occurs when individuals exert less effort when working in a group compared to when they work alone, which explains Jill's decreased contributions in a team setting.

Question 7

A team member is more likely to engage in social loafing when
A)the group is excessively large.
B)individual contributions to a group are identifiable.
C)valuable contributions of individual members are emphasized.
D)rewards are linked to individual performance.
E)the group size is at an appropriate level.

Accepted Answer

Social loafing is more likely to occur in large groups where individual contributions are less identifiable, leading to reduced accountability and motivation.

Question 8

When a group is experiencing low cohesiveness,
A)it becomes attractive to new members.
B)its effectiveness can be increased by reducing or eliminating competition among groups.
C)its members have little desire to retain their group membership.
D)the size of the group should be increased considerably.
E)there is an emphasis placed on group goal accomplishment.

Accepted Answer

When a group has low cohesiveness, members often feel less connected and committed, leading to a decreased desire to remain part of the group.

Question 9

The higher the cohesiveness of a group, the higher the ________ in the group.
A)level of deviance
B)degree of social loafing
C)level of participation
D)level of conformity
E)emphasis on individual goals

Accepted Answer

The answer of The higher the cohesiveness of a group,...

Question 10

In order to make the most effective contribution to an organization's competitive advantage, managers should strive to achieve a(n)________ level of cohesiveness in the organization's groups.
A)low
B)moderate
C)high
D)nonexistent
E)extremely high

Accepted Answer

A moderate level of cohesiveness is ideal as it balances group unity and individual creativity, leading to effective collaboration and innovation without the drawbacks of groupthink.

Question 11

How might team meetings proceed with an overly cohesive team?
A)Meetings would have a good mix of personal interaction and task completion.
B)Meetings might be fairly slow-moving and quiet as members would be reluctant to share information.
C)Meetings would be terse and get quickly to the point.
D)Meetings might start with excessive personal discussion and struggle to efficiently complete meeting tasks.
E)Meetings would happen infrequently, so the team members could minimize personal contact.

Accepted Answer

Overly cohesive teams may focus too much on personal interactions, leading to inefficiency in completing meeting tasks.

Question 12

Sometimes managers form a(n)________ group because they want to focus on achieving personal goals.
A)interest
B)informal
C)friendship
D)self-managed
E)command

Accepted Answer

An informal group is a group of people who come together to achieve a common goal. They are not formally recognized by the organization, but they may have a significant impact on the organization's success. Informal groups can be formed for a variety of reasons, including to achieve personal goals, to socialize, or to provide support.

Question 13

To enhance both individual and group performance, Klaus uses the ________ process by encouraging Jackie to take the initiative to accept additional responsibilities and expand her existing focus.
A)role-taking
B)role-engulfment
C)role-making
D)role-playing
E)groupthink

Accepted Answer

Role-making involves individuals taking the initiative to expand their roles and responsibilities, which aligns with Klaus encouraging Jackie to take on more.

Question 14

Which statement is true regarding group cohesiveness?
A)To promote cohesiveness in groups, managers should form groups that are significantly large in size.
B)If a group is high in cohesiveness and small in size, managers should consider dividing the group in half and assigning different tasks and goals to the two newly formed groups.
C)Decreasing levels of group cohesiveness results in little deviance in groups.
D)As group cohesiveness decreases, the emphasis placed on group goal accomplishment increases.
E)As groups become more successful, they become increasingly attractive to their members, and their cohesiveness tends to increase.

Accepted Answer

As groups become more successful, they become more attractive to their members, which increases their cohesiveness.

Question 15

________ is the tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone.
A)Synergy
B)Conformity
C)Cohesiveness
D)Social loafing
E)Deviance

Accepted Answer

Social loafing is the tendency for individuals to put in less effort when working in a group compared to when they work alone.

Question 16

Managers can increase group cohesiveness by
A)making the group size very large.
B)effectively managing diversity within groups.
C)eliminating competition among groups.
D)focusing on group goals rather than on organizational goals.
E)ensuring groups face sufficient obstacles, so goals require effort by all members.

Accepted Answer

The answer of Managers can increase group cohesiveness by
A)making the...

Question 17

Managers often form and maintain ________ to make sure important issues continue to be addressed.
A)top management teams
B)command groups
C)virtual groups
D)self-managed work teams
E)standing committees

Accepted Answer

Standing committees are formed to address ongoing issues and ensure continuous attention to important matters.

Question 18

Lilly is a member of a new product design team. The team leader proposed a process that would get quick results, but Lilly was concerned quality would suffer. Due to ________, Lilly did not voice her concern as she did not want to appear unsupportive of the team.
A)group deviance
B)synergy
C)social loafing
D)groupthink
E)division of labor

Accepted Answer

Groupthink occurs when individuals in a group prioritize harmony and consensus over critical evaluation, leading to suppressed dissent and potentially poor decision-making. Lilly's reluctance to voice her concerns due to fear of appearing unsupportive is indicative of groupthink.

Question 19

During which stage of group development do close ties between group members develop?
A)storming
B)adjourning
C)performing
D)forming
E)norming

Accepted Answer

During the norming stage, group members establish close ties and a sense of cohesion as they resolve conflicts and develop stronger relationships.

Question 20

Kimberly suspects that some members of her command group are not contributing as much as other members and yet the overall goals of the group are being met. What could Kimberly do to minimize any social loafing that might be taking place?
A)Clearly communicate to all members why each individual contribution is valuable to the organization.
B)Offer a group reward to incentivize all members to make sure the group goals are achieved.
C)Increase the size of the group so there is more peer pressure to perform.
D)Make sure group goals are easily identifiable and achievable.
E)Increase the size of the group so there are more resources than needed to accomplish group goals.

Accepted Answer

Kimberly should clearly communicate the value of each individual's contribution to the organization to minimize social loafing, as this helps members understand their importance and encourages active participation.

Quiz 15: Effective Groups and Teams

Raul knows there are tasks the team still needs to complete, but he chooses not to get involved in more activities as he is confident others in the group will pick up the slack. Raul is exhibiting

A computer manufacturing company employs many workers in different locations to produce specific computer mechanisms that are assembled into the final product. The workers are involved in a ________ task interdependence.

ABC Manufacturing has locations in the United States, Mexico, and China. To address a complex quality issue impacting all locations, the CEO should form a(n) ________ team to most efficiently leverage the expertise of quality control managers from each site.

Luca is the vice president of the finance department. He is part of a management team that also includes the CEO, CFO, and vice presidents from the marketing and production business units. Luca's management team is a(n)

Clive's manager appointed him to lead the marketing group because Clive emerged as a natural team leader in a previous assignment. Clive is now considered a(n) ________ leader.

Jill is a member of a research and development team. Her weekly appraisal indicates that her personal contributions since joining the team are significantly lower than what she accomplished previously as an individual contributor. Jill's behavior exemplifies

A team member is more likely to engage in social loafing when

When a group is experiencing low cohesiveness,

The higher the cohesiveness of a group, the higher the ________ in the group.

In order to make the most effective contribution to an organization's competitive advantage, managers should strive to achieve a(n) ________ level of cohesiveness in the organization's groups.

How might team meetings proceed with an overly cohesive team?

Sometimes managers form a(n) ________ group because they want to focus on achieving personal goals.

To enhance both individual and group performance, Klaus uses the ________ process by encouraging Jackie to take the initiative to accept additional responsibilities and expand her existing focus.

Which statement is true regarding group cohesiveness?

________ is the tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone.

Managers can increase group cohesiveness by

Managers often form and maintain ________ to make sure important issues continue to be addressed.

Lilly is a member of a new product design team. The team leader proposed a process that would get quick results, but Lilly was concerned quality would suffer. Due to ________, Lilly did not voice her concern as she did not want to appear unsupportive of the team.

During which stage of group development do close ties between group members develop?

Kimberly suspects that some members of her command group are not contributing as much as other members and yet the overall goals of the group are being met. What could Kimberly do to minimize any social loafing that might be taking place?