Six weeks after Simpson purchased six portable computers for his realty business, he was called by the retailer who sold him the computer and asked if he was happy with the purchase, and if there was anything that he would change about the way the store does
Business. The computer retailer was trying to reduce its gap.
A) standards
B) research
C) communication
D) knowledge
E) performance

Question

Quizplus · Accepted Answer

The retailer was trying to reduce its knowledge gap by gathering feedback from Simpson to understand customer satisfaction and improve their business practices.

Six Weeks After Simpson Purchased Six Portable Computers for His