How can retailers reduce the delivery gap?
A) Provide incentives
B) Empower employees to act in the customers' and firm's best interest
C) Reduce conflicts
D) Train employees in the necessary skills and knowledge
E) Do all of these

Question

Quizplus · Accepted Answer

Retailers can reduce the delivery gap by implementing all the mentioned strategies: providing incentives, empowering employees, reducing conflicts, and training employees.

How Can Retailers Reduce the Delivery Gap