A company did a comprehensive examination of how pit crews in an auto race work to get a racecar into the pit area,gas the car,perform other maintenance,and get the car back on the track so quickly.The company wanted to see if it could adapt some of the teamwork techniques used by pit crews to speed up its order processing.The company conducted a(n).
A)concept test
B)case study
C)worker intercept
D)ethnographic study
E)focus group

Question

Quizplus · Accepted Answer

The company conducted a case study, which involves an in-depth examination of a particular subject, in this case, the teamwork techniques of pit crews, to apply those insights to its own processes.

A Company Did a Comprehensive Examination of How Pit Crews