During which stage of the creative selling process would a salesperson most likely try to learn about a customer's prior purchases and personal interests?

Name: During which stage of the creative selling process would a salesperson most likely try to learn about a customer's prior purchases and personal interests?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

In the preapproach stage, a salesperson gathers information about the customer, including prior purchases and personal interests, to tailor their sales approach effectively.

During Which Stage of the Creative Selling Process Would a Salesperson