Question 1

Masterson College is a small liberal arts women's college in the state of North Carolina, in the United States. The founders of the college were committed to the idea that a liberal arts education was the best preparation for life-long learning. The college has continued to support this orientation towards liberal arts education and has actually moved to strengthen that commitment recently. Within the last two decades, the business department has become one of the larger departments on campus. The faculty of the business department are also committed to finding employment for their graduates and believe that two things are critical for this to happen: 1) their students must have a solid understanding of the fundamentals of their discipline; and 2) internships are an important method of establishing the connections and opportunities for employment.
-The commitment to finding employment for graduates is part of the_______ .

Accepted Answer

The commitment to finding employment for graduates is specific to the business department, indicating it is part of the subculture of that department rather than the overall dominant culture or mission statement of the college.

Question 2

You are new to an organization and do not really know what to expect about the socialization process. You are a recent
M.B.A. and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the health care industry. Your hiring process includes campus interviews, a day-long trip to interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day of work, you spend half a day in an orientation session with Human Resources, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job.
-Your supervisor arranges for you to become involved in an apprenticeship program to learn the ins and outs of your job from an experienced employee. What effect is this apprenticeship program likely to have on your assimilation into the company?

Accepted Answer

Serial socialization, such as an apprenticeship program, provides structured guidance and mentorship, which helps new employees adjust to and accept a company's culture more effectively than random socialization.

Question 3

Narik is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. At the beginning of each quarterly executive meeting, employees are reminded that the founders were three young people who "got lucky" and sold a video game that they invented. Employees are allowed to dress in blue jeans and can set their own working hours.
-The regular distribution of lollipops, toys, or treats every Friday is an example of a _______that helps reinforce Narik's culture.

Accepted Answer

The regular distribution of lollipops, toys, or treats every Friday is a ritual, as it is a repeated and predictable activity that reinforces the company's culture.

Question 4

The time when a new employee sees what the organization is really like and realizes that expectations and reality may diverge is called the _______stage.

Accepted Answer

The encounter stage is when a new employee experiences the reality of the organization and may find that it differs from their initial expectations.

Question 5

Masterson College is a small liberal arts women's college in the state of North Carolina, in the United States. The founders of the college were committed to the idea that a liberal arts education was the best preparation for life-long learning. The college has continued to support this orientation towards liberal arts education and has actually moved to strengthen that commitment recently. Within the last two decades, the business department has become one of the larger departments on campus. The faculty of the business department are also committed to finding employment for their graduates and believe that two things are critical for this to happen: 1) their students must have a solid understanding of the fundamentals of their discipline; and 2) internships are an important method of establishing the connections and opportunities for employment.
-The belief in a liberal arts education is part of the _______of the college.

Accepted Answer

The belief in a liberal arts education is part of the dominant culture of the college, as it is a foundational principle supported by the founders and continues to be emphasized by the institution as a whole.

Question 6

A dominant culture is _______.

Accepted Answer

The answer of A dominant culture is _______.
...

Question 7

Which of the following is not a stage of the socialization process?

Accepted Answer

"Ritual" is not a recognized stage in the socialization process, which typically includes prearrival, encounter, and metamorphosis.

Question 8

Which of the following is most likely to result from a strong organizational culture?

Accepted Answer

A strong organizational culture typically leads to low employee turnover as employees feel more engaged, aligned with the company's values, and satisfied with their work environment.

Question 9

Narik is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. At the beginning of each quarterly executive meeting, employees are reminded that the founders were three young people who "got lucky" and sold a video game that they invented. Employees are allowed to dress in blue jeans and can set their own working hours.
-The dress code worn by Narik employees is an example of a_______ through which organization culture is transmitted.

Accepted Answer

The dress code is a material symbol that represents and communicates the organization's culture of creativity and flexibility.

Question 10

Which characteristic is not reflective of subcultures?

Accepted Answer

The answer of Which characteristic is not reflective of subcultures?
...

Question 11

Cultures within an organization that are defined by departmental designations are often called _______.

Accepted Answer

Subcultures are cultures within an organization that are defined by departmental designations.

Question 12

The correct order for the stages of the socialization process is_______ .

Accepted Answer

The answer of The correct order for the stages of...

Question 13

Rituals perform all of the following functions except that of_______ .

Accepted Answer

Rituals in an organization are typically designed to emphasize goals, reinforce values, and highlight important people, but they do not directly reveal financial metrics like net profit.

Question 14

The socialization stage that encompasses the learning that occurs before a new member joins an organization is known as_______ socialization.

Accepted Answer

Prearrival socialization refers to the learning that occurs before a new member joins an organization.

Question 15

Employee attitudes and behavior change during the _______ stage of socialization.

Accepted Answer

The answer of Employee attitudes and behavior change during the...

Question 16

The primary or dominant values that are accepted throughout the organization are known as _______.

Accepted Answer

Core values are the primary or dominant values that are accepted throughout an organization, guiding its culture and decision-making processes.

Question 17

The selection process helps sustain the organization's culture by _______.

Accepted Answer

The selection process helps sustain the organization's culture by ensuring that candidates fit well within the organization, aligning with its values and norms.

Question 18

You are new to an organization and do not really know what to expect about the socialization process. You are a recent
M.B.A. and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the health care industry. Your hiring process includes campus interviews, a day-long trip to interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day of work, you spend half a day in an orientation session with Human Resources, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job.
-When you begin to notice things that are not as you expected, you are in the_______ stage of socialization.

Accepted Answer

The encounter stage of socialization is when a new employee experiences the reality of the job and organization, which may differ from their expectations.

Question 19

As organizations have widened spans of control, flattened structures, introduced teams, reduced formalization, and empowered employees, the _______provided by a strong culture ensures that everyone is pointed in the same direction.

Accepted Answer

A strong culture provides shared meaning, which aligns employees' actions and goals with the organization's objectives, especially in environments with less formal structure and control.

Question 20

The ultimate source of an organization's culture is_______ .

Accepted Answer

The organization's founders are the ultimate source of its culture as they establish the initial values, beliefs, and practices that shape the organization's culture.

Quiz 13: Organizational Culture