In Herzberg's theory, needs that are related to the physical and psychological context in which the work is performed are known as:
A)Valence needs
B)Instrumentality needs
C)Expectancy needs
D)Hygiene needs
E)Motivator needs

Question

Quizplus · Accepted Answer

Herzberg's theory suggests that there are two types of needs - hygiene needs and motivator needs. Hygiene needs are related to the physical and psychological context of the work, such as job security, working conditions, salary, and benefits. These needs are not motivators themselves, but their absence can lead to dissatisfaction and demotivation. Therefore, D is the best choice as it specifically refers to hygiene needs.

In Herzberg's Theory, Needs That Are Related to the Physical