What type of interviewing question is being used when all of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?"
A)Situational
B)Ad hoc
C)Unstructured
D)Worker-requirements interview questions
E)Personality

Question

Quizplus · Accepted Answer

This is a situational interview question because it presents a hypothetical scenario (a customer complaint) for the job applicant to respond to. The interviewer is looking for the applicant's problem-solving skills and customer service approach.

What Type of Interviewing Question Is Being Used When All