Question 1

Which of the following has the responsibility to increase coordination and integration across departments or divisions to achieve performance gains?

Accepted Answer

A

Question 2

Too much decentralization has this as a disadvantage:

Accepted Answer

While decentralization allows for more freedom and autonomy within different divisions and functions, it can also lead to those areas prioritizing their own goals over the overarching goals of the organization. This can create conflicts and hinder overall success.

Question 3

The way that managers design organizational structures depends on the answers to which question?

Accepted Answer

All of these questions must be answered when designing organizational structures. The design of organizational structures is a complex process that requires consideration of multiple factors, including grouping tasks into individual jobs, determining the formality of the structure, allocating authority, and grouping jobs into departments and divisions. All of these questions must be addressed in order to establish an effective organizational structure that supports the goals and objectives of the organization.

Question 4

An organizational structure in which employees are permanently assigned to a team and report only to the product manager or to one of his or her subordinates is known as a:

Accepted Answer

The description given matches the product/project team structure, in which employees are permanently assigned to a team and report only to the product manager or one of their subordinates. The other options do not match the given description as closely.

Question 5

When McDonald's Corporation made a basic decision as to how to divide the tasks of the jobs of "chefs" and "food servers" in its restaurants, this was an example of:

Accepted Answer

Job design refers to the process of defining the way work will be performed and the tasks that will be required in a given job. In this case, McDonald's made a decision about how to divide the tasks between chefs and food servers, which is an example of job design. Job reduction refers to reducing the number of tasks or responsibilities in a job, while job simplification refers to reducing the complexity of a job. Job enrichment and job enlargement both involve adding more challenging or varied tasks to a job.

Question 6

A formal structure is more appropriate when the technology used is:

Accepted Answer

A formal structure is more appropriate for routine technology because it involves predictable and repetitive tasks that benefit from clear procedures and hierarchies.

Question 7

A formal system of task and reporting relationships that coordinates and motivates organizational members so that they work to achieve organizational goals is known as:

Accepted Answer

Organizational structure is the formal system of task and reporting relationships within an organization that coordinates and motivates organizational members to work towards achieving organizational goals. The other options are not complete or accurate definitions of this term.

Question 8

Which of the following is NOT a characteristic of an organic organizational structure?

Accepted Answer

Organic organizational structures are characterized by decentralized authority, cross-departmental cooperation, horizontal communication flows, and are suitable for dynamic environments. However, they may not be appropriate for stable environments as they require flexibility and adaptation to changing circumstances.

Question 9

Boundaryless organizations are also called because members rarely see one another face to face.

Accepted Answer

Virtual organizations are referred to as boundaryless organizations because members rarely see one another face to face. The term "boundaryless" refers to the fact that virtual organizations have removed traditional boundaries between employees, departments, and even companies.

Question 10

An organizational structure composed of all the departments that an organization requires to produce its goods or services is known as a:

Accepted Answer

A functional structure is composed of all the departments required to produce goods or services including marketing, finance, human resources, and operations. This structure is organized based on the function performed by each department and is common in large organizations with diverse operations. Market structure focuses on serving a specific demographic or customer base, product structure is organized around specific products or product lines, geographic structure organizes departments based on their physical location, and divisional structure is a hybrid of functional and product structures.

Question 11

The criteria on which to answer design questions include:

Accepted Answer

All of these criteria impact questions of designing an organizational structure. The design of an organizational structure cannot be based on just one criterion, but rather must take into account various factors, including the minimum chain of command principle, efficiency, organizational environment, human resources, technology, strategy, and size and resources. Additionally, the degree of change in the organizational environment can also impact the design of the organizational structure. Therefore, all of these criteria are important in answering design questions for organizational structure.

Question 12

is the process by which managers establish the structure of working relationships among employees to allow them to achieve organizational goals efficiently and effectively.

Accepted Answer

Organizing is the process by which managers establish the structure of working relationships among employees. This allows them to achieve organizational goals efficiently and effectively. It involves arranging resources and tasks in a way that aligns with the organization's overall mission and objectives.

Question 13

Managers tend to move to what type of structure to overcome the problems of a functional structure?

Accepted Answer

A divisional structure allows for greater autonomy and flexibility among different departments or divisions, which can help overcome the communication and coordination challenges of a functional structure. It also allows for a focus on specific product lines or markets, which can help improve overall performance.

Question 14

A formal agreement that commits two or more companies to exchange or share their resources in order to produce and market a product is known as a:

Accepted Answer

A strategic alliance is a formal agreement between two or more companies to work together towards a common goal. In this case, the companies agree to exchange or share their resources in order to produce and market a product. Joint ventures and permanent ventures also involve collaboration between companies, but they typically involve more long-term commitment and investment. B2B network structure is a model for organizing business relationships, but it does not necessarily involve a formal agreement for resource sharing. A boundaryless organization is a management concept, but it does not necessarily involve collaboration with other companies.

Question 15

In order to create an organizational structure, managers must make a decision about all of the following, except:

Accepted Answer

The creation of an organizational structure involves decisions about how to group tasks, jobs, functions, and divisions, as well as how to coordinate them through the allocation of authority. However, appraising employee performance is not directly related to the establishment of an organizational structure, but rather is a separate process within the larger framework of human resource management.

Question 16

If the external environment of an organization is stable and if uncertainly is , then _ coordination among workers is needed to obtain resources, and managers can bring formality to the design of the organizational structure.

Accepted Answer

When the external environment is stable and uncertainty is low, less coordination among workers is needed to obtain resources, and managers can bring more formality to the organizational structure.

Question 17

An organizational structure where the owner is the general manager responsible for the activities in all the functions is known as _.

Accepted Answer

A simple structure is typically used in small organizations where the owner is responsible for all the activities and decisions within the company. This structure is often characterized by a centralized decision-making process and a lack of formalized procedures and systems.

Question 18

A group of individuals from different departments brought together to perform organizational tasks is known as a:

Accepted Answer

The term "Cross-functional team" describes a group of individuals from different departments brought together to perform organizational tasks. This is a common approach to problem-solving and innovation in modern organizations, as it allows for diverse perspectives and expertise to be brought to bear on complex problems. Other answers, such as "Hybrid structure" and "B2B network structures," do not specifically refer to this type of team arrangement.

Question 19

In a particular organization, departments are created according to the jobs performed in them.This best represents which type of organizational structure?

Accepted Answer

In a functional structure, departments are created based on the functions or tasks performed within them. This means that each department is focused on a specific area of expertise or skill, such as marketing, finance, or human resources. This type of structure is common in large organizations where there are distinct areas of work that need to be managed and coordinated.

Question 20

Organizations that combine one or more types of organizational structures is known as ___________.

Accepted Answer

A hybrid structure combines two or more organizational structures to better fit the needs of the organization. This allows for flexibility and a customized approach to management and operations. The other options are not fully representative of a combination of structures.

Quiz 5: Managing Organizational Structure