Greta, the manager of a company, has implemented a payments-for-suggestions plan whereby employees get paid for providing valid suggestions that can help the company. She found that not many employees came forward with suggestions. Upon further investigation, she found out that employees did not think that they would actually be paid for making suggestions. So, she made the payments-for-suggestions plan part of their work contract, which guaranteed that they would be paid. According to Vroom's expectancy-valence theory, Greta has increased the ________ of her plan to motivate her employees.

Question

Quizplus · Accepted Answer

By making the payments-for-suggestions plan part of the work contract, Greta has increased the instrumentality, which is the belief that performing a certain behavior will lead to a particular outcome. In this case, it's the belief that making suggestions will indeed lead to being paid.

Greta, the Manager of a Company, Has Implemented a Payments-For-Suggestions