Ted is a manager at Global Gains, an advertising firm. Kim works as a sales executive in Global Gains. Ted reduced Kim's incentives for three successive months after repeatedly warning her of her incompetence. Kim started having a passive approach toward her job as she believed that she would fail no matter what. She was convinced that she would never be able to achieve what was expected of her. Which of the following describes Kim's situation?
A) Learned helplessness
B) Instrumentality
C) Cognitive dissonance
D) Affirmation
Correct Answer:
Verified
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