Craig is the manager of a company that is opening a new branch of operations in another country. In a meeting set up to inform his employees of this news, he focuses on how this move is going to make the company more profitable but fails to address the employees' fears for job security. In this case, Craig has communicated ineffectively because he has
A) ignored his receivers' viewpoint.
B) encoded his message.
C) not eliminated feedback.
D) failed to eliminate noise.

Question

Quizplus · Accepted Answer

Craig has failed to address the employees' fears for job security, which shows that he has ignored his receivers' viewpoint. This means that he has communicated ineffectively.

Craig Is the Manager of a Company That Is Opening