Active listening typically involves
A) always replying promptly with a yes/no answer.
B) decoding the information conveyed rather than the emotions of the speaker.
C) understanding the feelings the speaker is conveying through a message.
D) focusing on cultural differences that can distort communication.

Question

Quizplus · Accepted Answer

Active listening involves not only decoding the information being conveyed but also understanding the emotions and feelings being expressed by the speaker. This helps in building trust and rapport with the speaker, leading to effective communication. Promptly replying with a yes/no answer (A) is not an active listening technique as it shuts down further communication. Focusing on cultural differences (D) can be important but is not the core of active listening.

Active Listening Typically Involves