To Avoid Misinterpreting the Words and Behavior of Others, a Supervisor

To avoid misinterpreting the words and behavior of others, a supervisor must

A) speak in a loud tone of voice.
B) be familiar with the communication styles of the various cultures of people with whom he or she works.
C) not supplement his words with gestures as this is considered to be offensive in many cultures.
D) use his or her industry's technical jargon instead of relying on simple words.