Question 1

In the context of preparation for a meeting, a meeting should be scheduled at a time that is convenient for
A) the top management.
B) the supervisor.
C) all participants.
D) members who follow group norms.

Accepted Answer

Scheduling a meeting at a time that is convenient for all participants is crucial to ensuring that everyone is able to attend and participate fully. It shows respect for all members' time and commitments, and helps to ensure that the meeting is productive and efficient. It is important to consider the availability and time zones of all team members, and to provide sufficient notice and reminders to help ensure attendance. Scheduling a meeting based solely on the availability of the top management or supervisor may result in important team members being unable to attend, leading to a less effective meeting. Similarly, scheduling a meeting based on the norms of the group may not be the most efficient or productive way to schedule a meeting.

Question 2

Joseph, a production manager at Tes-Fin Inc., asks his personal assistant to write down a list of topics he has to discuss with his subordinates at the monthly meeting. Joseph asked his personal assistant to prepare a(n) ________ for the meeting.
A) norm
B) report
C) plan
D) agenda

Accepted Answer

An agenda is a document that outlines the topics to be discussed at a meeting. In this scenario, Joseph is requesting his personal assistant to prepare a list of topics for discussion at the monthly meeting, which indicates that he wants an agenda.

Question 3

One of the most valid reasons to hold a meeting is to
A) rescue a lost cause.
B) make small matters seem important.
C) prove that team leaders are being democratic.
D) convey news to a group when its feedback is important.

Accepted Answer

Holding a meeting to convey important news to a group when their feedback is necessary and valuable is a valid and practical reason to hold a meeting. This allows for open communication and discussion among team members, which can lead to better decision-making and problem-solving. Holding a meeting just to make small matters seem important or to prove that team leaders are being democratic can be a waste of time and may not be beneficial to the organization or its members. Rescuing a lost cause can also be addressed in a meeting, but it is not necessarily a valid reason to hold one as there may be other more effective and efficient ways to address the issue.

Question 4

Mary, a human resource coordinator, has to chair a meeting for company supervisors. She writes down the purpose of the meeting, the location, the date, the starting and ending times, and the major topics to be covered. Mary has prepared a(n) ________.
A) report
B) norm
C) agenda
D) manual

Accepted Answer

Mary has prepared an agenda which includes the purpose, location, date, starting and ending times, and major topics to be covered for the meeting.

Question 5

In the context of communication in teams, which of the following should a team leader ideally employ to increase team productivity?
A) The supervisor should single out team members to get everyone focused on the issue at hand, even if it affects team spirit.
B) The team leader should ensure that team members confide in him or her alone to prevent the formation of informal groups.
C) The team leader should ensure that there is open and positive communication among team members.
D) The team leader should look out for disagreements and put an end to them immediately.

Accepted Answer

Open and positive communication among team members is crucial for increasing team productivity. This allows team members to freely exchange ideas, give and receive feedback, and collaborate effectively. Singling out team members or preventing the formation of informal groups can harm team spirit and reduce productivity, while immediately putting an end to disagreements without discussing and resolving them could lead to tensions and unresolved issues.

Question 6

In an organization, a group of people tends to be less influential than one strong personality acting alone.

Accepted Answer

Groups in an organization can exert significant influence due to collective decision-making, shared resources, and the ability to mobilize larger networks, often surpassing the influence of a single strong personality.

Question 7

Employees who participate in planning and decision making are less likely to take responsibility for the quality of what they do.

Accepted Answer

Employees who participate in planning and decision-making are more likely to take ownership and responsibility for the quality of their work since they feel a sense of commitment and empowerment towards the outcome.

Question 8

A frequent complaint about meetings is that they waste time because participants stray from the main topic and go off on tangents.

Accepted Answer

This is a common complaint about meetings because it is easy for participants to get sidetracked and lose focus on the main agenda.

Question 9

List the seven characteristics of groups and define them.

Accepted Answer

The answer of List the seven characteristics of groups and...

Question 10

To make sure meetings are as fruitful as possible, a supervisor can facilitate the discussion by
A) dominating the meeting.
B) sounding like the participants' echo.
C) summarizing the key points.
D) encouraging participants who monopolize the discussion.

Accepted Answer

Summarizing the key points helps keep the discussion on track and ensures everyone is clear on the important outcomes and decisions made during the meeting. It also helps to identify any areas that need further discussion or action. Dominating the meeting or echoing participants does not facilitate a productive discussion, and allowing participants to monopolize the discussion can hinder the productivity of the meeting.

Question 11

During a team meeting, some participants stray from the main topic. The best way to bring the discussion back to the agenda is by focusing on the personalities of the participants who had strayed from the main topic.

Accepted Answer

The best way to bring the discussion back to the agenda is by redirecting the conversation to the main topic, rather than focusing on the personalities of the participants. It is important to steer the conversation back to the agenda without being confrontational or disrespectful towards any individual.

Question 12

Which of the following is true about conducting effective meetings?
A) Supervisors should steer discussions back on course by focusing on the effects of particular behaviors displayed by participants.
B) A supervisor should refrain from concluding a meeting by scheduling another follow-up meeting.
C) Agendas should be avoided in order to keep meetings flexible and accommodate employee suggestions.
D) Authoritative supervisors should allow participants to go off on tangents as far as possible.

Accepted Answer

Effective meetings require a clear agenda and focus on behaviors displayed by participants, so a supervisor should steer discussions back on course by focusing on the effects of particular behaviors displayed by participants. Concluding a meeting by scheduling another follow-up meeting is a good practice to ensure clear action items are assigned and understood by everyone, so option B is incorrect. Agendas are essential in keeping meetings focused and on track, so option C is also incorrect. Allowing participants to go off on tangents as far as possible is not an effective use of time, so option D is incorrect.

Question 13

What are the most common personal reasons for joining a group?

Accepted Answer

The answer of What are the most common personal reasons...

Question 14

What are the five stages of team development? Briefly discuss them.

Accepted Answer

The answer of What are the five stages of team...

Question 15

A list of topics to be covered at a meeting is defined as a(n)
A) norm.
B) agenda.
C) yellow book.
D) user manual.

Accepted Answer

A list of topics to be covered at a meeting is referred to as an agenda.

Question 16

When the purpose of the meeting is to convey information to the whole department, then
A) all the employees of the department should be invited to attend the meeting.
B) only the union representatives should be invited because they will get the word out.
C) top management should not be invited because they are not affected by the information.
D) only the human resource staff should be invited.

Accepted Answer

When the purpose of the meeting is to convey information to the whole department, it is important to invite all employees of the department. This ensures that everyone is on the same page and has access to the same information, which is crucial for effective communication and teamwork. Excluding certain groups, such as top management, may lead to misunderstandings and miscommunication within the department.

Question 17

What is a team? What are the benefits associated with teamwork?

Accepted Answer

The answer of What is a team? What are the...

Question 18

In the context of organizing powerful meetings, what should a supervisor do when a participant begins discussing a topic unrelated to the agenda of the meeting?
A) The supervisor should restate the purpose of the meeting and suggest discussing the unrelated topic in another meeting.
B) The supervisor should remind the participant to be more considerate of the other attendees and stay on the topic being discussed.
C) The supervisor should reschedule the meeting and help the participant find a solution to his or her problem.
D) The supervisor should encourage other participants with similar problems to speak up and incorporate the discussion into the meeting's agenda.

Accepted Answer

It is important to stay on track and focused during meetings to ensure everyone's time is being used effectively. By restating the purpose of the meeting and suggesting discussing the unrelated topic in another meeting, the supervisor can redirect the conversation back to the agenda without completely dismissing the participant's input. This also shows that the supervisor values the participant's input but wants to make sure it's being discussed in the appropriate forum.

Question 19

Cohesiveness increases when group members compete with one another.

Accepted Answer

Cohesiveness is the degree of attraction or unity among group members. Competition typically fosters individualism and can lead to decreased cohesiveness as members focus on their own success rather than the success of the group as a whole.

Question 20

People can satisfy personal needs by joining a group.

Accepted Answer

Joining a group can provide a sense of belonging and fulfillment of certain personal needs, such as social interaction, acceptance, and validation.

Quiz 3: Groups, Teams, and Powerful Meetings

In the context of preparation for a meeting, a meeting should be scheduled at a time that is convenient for

Joseph, a production manager at Tes-Fin Inc., asks his personal assistant to write down a list of topics he has to discuss with his subordinates at the monthly meeting. Joseph asked his personal assistant to prepare a(n) ________ for the meeting.

One of the most valid reasons to hold a meeting is to

Mary, a human resource coordinator, has to chair a meeting for company supervisors. She writes down the purpose of the meeting, the location, the date, the starting and ending times, and the major topics to be covered. Mary has prepared a(n) ________.

In the context of communication in teams, which of the following should a team leader ideally employ to increase team productivity?

In an organization, a group of people tends to be less influential than one strong personality acting alone.

Employees who participate in planning and decision making are less likely to take responsibility for the quality of what they do.

A frequent complaint about meetings is that they waste time because participants stray from the main topic and go off on tangents.

List the seven characteristics of groups and define them.

To make sure meetings are as fruitful as possible, a supervisor can facilitate the discussion by

During a team meeting, some participants stray from the main topic. The best way to bring the discussion back to the agenda is by focusing on the personalities of the participants who had strayed from the main topic.

Which of the following is true about conducting effective meetings?

What are the most common personal reasons for joining a group?

What are the five stages of team development? Briefly discuss them.

A list of topics to be covered at a meeting is defined as a(n)

When the purpose of the meeting is to convey information to the whole department, then

What is a team? What are the benefits associated with teamwork?

In the context of organizing powerful meetings, what should a supervisor do when a participant begins discussing a topic unrelated to the agenda of the meeting?

Cohesiveness increases when group members compete with one another.

People can satisfy personal needs by joining a group.