The steps involved in a benchmarking analysis do NOT include which of the following?
A) select product, service or process for the analysis
B) collect data on performance and practices
C) choose companies or internal areas for the analysis
D) analyse data and identify opportunities for improvement
E) contact external companies for permission to use their data

Question

Quizplus · Accepted Answer

The steps involved in a benchmarking analysis include selecting the product, service or process for the analysis, collecting data on performance and practices, choosing companies or internal areas for the analysis, and analyzing data and identifying opportunities for improvement. However, contacting external companies for permission to use their data is not a step in the process but rather a necessary action that must be taken before collecting data.

The Steps Involved in a Benchmarking Analysis Do NOT Include