Doug Dobbins liked his subcompact minicar, the Micro. The Micro didn't have much pickup and wasn't very attractive but it was easy to park and got great mileage. That's all I want in a car, thought Doug. From Doug's response, we can infer that the makers of the Micro have:
A) achieved an acceptable level of customer satisfaction.
B) offered the lowest total customer cost.
C) maximised customer satisfaction.
D) all of the above
E) none of the above

Question

Quizplus · Accepted Answer

Doug's statement shows that he is satisfied with the Micro, indicating that the makers have achieved an acceptable level of customer satisfaction. However, there is not enough information in the passage to determine whether the makers have offered the lowest total customer cost or maximised customer satisfaction, so options B and C cannot be selected. Therefore, the correct answer is A.

Doug Dobbins Liked His Subcompact Minicar, the Micro