Any actions that lead consumers to believe that they will receive more value from a product or service than they actually do are considered to be:

Question

Quizplus · Accepted Answer

Deceptive actions deceive or mislead consumers into believing they will receive more value than they actually do. This is unethical and illegal. Monopolistic, disclaimer, and promotional actions may or may not mislead consumers, but they are not necessarily deceptive.

Any Actions That Lead Consumers to Believe That They Will