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Better Business Study Set 1
Quiz 8: Motivation, Leadership, and Teamwork
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Question 61
Multiple Choice
Donald was just assigned supervisory responsibilities for two problem employees. Donald tends to use tight controls and closely monitors employees' work. He believes threats are the best motivation tool out there. Which of the following best describes Donald's leadership style?
Question 62
Multiple Choice
________ is the motivational theory that suggests people react strongly to situations they judge to be unfair and these reactions influence their job satisfaction and performance.
Question 63
Multiple Choice
GlobeTrekkers, Inc. has employees all over the world. Employees have face-to-face meetings on occasion, but they communicate with each other mostly via conference call, email, and Web casts. These employees ________.
Question 64
Essay
Amelia manages a group of administrative assistants. For them to create their best work, she would like to increase their motivation levels and foster an atmosphere of flow. What kinds of things can Amelia do?
Question 65
Essay
Dominic works in a consumer products firm. He has a safe working environment, an excellent salary, good benefits, and friendly co-workers. Dominic has recently applied for another position in another department. According to Herzberg, what is most likely motivating Dominic's interest in the other job?
Question 66
Multiple Choice
Which of the following is NOT part of Stephen Covey's Seven Habits model?
Question 67
Multiple Choice
Which of the following is NOT a characteristic of a good team setting for group flow?
Question 68
Multiple Choice
Jack works for a small software company. The owner asks Jack and his co-workers to brainstorm ways to improve customer satisfaction and to vote on which ones they'd like to implement. Once the final decisions are made, the owner asks Jack for his acceptance. The owner of the software company is attempting to implement which motivational theory?
Question 69
Essay
Erica just received the "Salesperson of the Year" award for her outstanding work last year. Erica now feels motivated to beat these numbers next year. Is Erica responding to extrinsic or intrinsic motivators? How do you know?