Question 1

Donald was just assigned supervisory responsibilities for two problem employees. Donald tends to use tight controls and closely monitors employees' work. He believes threats are the best motivation tool out there. Which of the following best describes Donald's leadership style?

Accepted Answer

Donald's leadership style is described as autocratic as he tends to closely monitor employees' work and believes threats are the best motivation tool. Autocratic leaders tend to have tight controls and make decisions without input from others.

Question 2

________ is the motivational theory that suggests people react strongly to situations they judge to be unfair and these reactions influence their job satisfaction and performance.

Accepted Answer

The given description matches the definition of the uncertainty management theory. Option A (Sociocracy management theory) is a model for organizing institutions based on democracy and self-governance. Option C (Theory X management theory) is based on the assumption that employees are inherently lazy and unmotivated and require strict supervision. Option D (Theory Z management theory) is a Japanese management model based on trust, collaboration, and long-term employment.

Question 3

GlobeTrekkers, Inc. has employees all over the world. Employees have face-to-face meetings on occasion, but they communicate with each other mostly via conference call, email, and Web casts. These employees ________.

Accepted Answer

The fact that the employees communicate mostly via technology and have face-to-face meetings only occasionally indicate that they form a virtual team.

Question 4

Amelia manages a group of administrative assistants. For them to create their best work, she would like to increase their motivation levels and foster an atmosphere of flow. What kinds of things can Amelia do?

Accepted Answer

The answer of Amelia manages a group of administrative assistants....

Question 5

Dominic works in a consumer products firm. He has a safe working environment, an excellent salary, good benefits, and friendly co-workers. Dominic has recently applied for another position in another department. According to Herzberg, what is most likely motivating Dominic's interest in the other job?

Accepted Answer

The answer of Dominic works in a consumer products firm....

Question 6

Which of the following is NOT part of Stephen Covey's Seven Habits model?

Accepted Answer

Being reactive to the environment is not part of the Seven Habits model. In fact, Covey emphasizes the importance of being proactive and taking responsibility for one's choices and actions. The other choices - A, C, and D - are all included in Covey's Seven Habits model.

Question 7

Which of the following is NOT a characteristic of a good team setting for group flow?

Accepted Answer

The use of round tables and notepads is not a characteristic of a good team setting for group flow. The other options (B, C, and D) all promote collaboration, creativity, and visualization, which are important factors in achieving group flow.

Question 8

Jack works for a small software company. The owner asks Jack and his co-workers to brainstorm ways to improve customer satisfaction and to vote on which ones they'd like to implement. Once the final decisions are made, the owner asks Jack for his acceptance. The owner of the software company is attempting to implement which motivational theory?

Accepted Answer

The owner is implementing sociocracy, which involves involving employees in decision-making and seeking their acceptance before implementing changes.

Question 9

Erica just received the "Salesperson of the Year" award for her outstanding work last year. Erica now feels motivated to beat these numbers next year. Is Erica responding to extrinsic or intrinsic motivators? How do you know?

Accepted Answer

The answer of Erica just received the "Salesperson of the...

Question 10

Christina supervises a group of employees at a company that just went through a downsizing. Many other supervisors are no longer with the company and their employees have been assigned to Christina. Her group has doubled in size and there are some hard feelings among the employees. Christina decides to hold group breakfast meetings once a week to connect people to one another and to boost morale. She is an empathetic leader who listens to her employees and helps solve conflicts. Which of the following best describes Christina's leadership style?

Accepted Answer

Christina's emphasis on connecting people and boosting morale through group breakfast meetings and her empathetic leadership style indicates that her leadership style is affiliative. This style emphasizes people's emotions, feelings, and needs and tends to prioritize harmony and collaboration among team members.

Question 11

Define the concept of flow.

Accepted Answer

The answer of Define the concept of flow....

Question 12

Laurie is an independent thinker and enjoys change. She also values her family life over her work life. Laurie is most likely from which generation?

Accepted Answer

Laurie's preference for change and individual thinking is often associated with the Gen-X generation. Additionally, Gen-Xers are known for valuing work-life balance and placing a high importance on family.

Question 13

Ross's work team is made up of various members of the art department who have all worked together for many years. They like that they work in synch and rarely have to explain things to each other because they are so much alike. A threat to Ross' work team is narrow mindedness caused by ________.

Accepted Answer

Groupthink is a phenomenon in which a group of people who are similar to one another, such as Ross's work team, become so cohesive that they begin to value consensus over critical thinking. This can lead to a "narrow-mindedness" that is a threat to their ability to accomplish their goals effectively. Group flow, virtual think, and virtual flow do not accurately describe the potential threat to Ross's work team.

Question 14

Jeffrey runs a small magazine, which has always been printed and mailed to subscribers. Jeffrey has dreamed of creating a way to provide customers with an inexpensive, portable, electronic resource for reading magazines. To inspire his employees and move them toward sharing in his dream, he holds small group meetings to explain how their efforts can contribute to his goals. Which of the following best describes Jeffrey's leadership style?

Accepted Answer

Jeffrey is a visionary leader because he has a specific vision for the future of his magazine and is inspiring his employees to work towards that goal. He is not seeking input from his employees or setting high standards for performance, which would classify him as a democratic or pacesetting leader, respectively. Additionally, he is not focusing on building relationships or promoting harmony within the group, which would be characteristic of an affiliative leader.

Question 15

Bernie is working as many overtime hours as he can to cover the down payment on his family's new house. According to Maslow, what needs are motivating Bernie to work extra hours?

Accepted Answer

The answer of Bernie is working as many overtime hours...

Question 16

Yoshi is charged with the task of forming a high-functioning work team. To accomplish this task, he must consider all of the following EXCEPT ________.

Accepted Answer

The formation of other teams in the company is not relevant to the specific task at hand and should not be a factor in determining how to form this new team. All of the other options are important considerations when forming a high-functioning work team.

Question 17

Isabella has been assigned a job in a completely new division and is unsure of what the future holds for her and her career. Isabella was surprised that the company's newest hire was named division head. She feels this promotion was unfair and that others deserved it more. Isabella is beginning to feel so dissatisfied with the new situation that she completes less and less work each day. The motivational theory that attempts to understand Isabella's situation is ________.

Accepted Answer

Uncertainty management theory explains how people respond to uncertainty in their environment, which aligns with Isabella's feelings of dissatisfaction and decreased productivity due to the unexpected promotion and her uncertain future.

Question 18

Timothy is president of a large company. He is known for being an excellent listener and collaborator. He believes that the working environment would improve if employees were organized into cross-functional work teams instead of functional departments. In order to build a consensus for this new environment, Timothy asks for employee input and participation. Which of the following best describes Timothy's leadership style?

Accepted Answer

Timothy's leadership style is democratic, as he actively involves employees in the decision-making process and values their input and participation. He seeks to build consensus rather than impose his vision or command others to follow his ideas.

Question 19

________ is the motivational theory that suggests that all members of an organization should be involved in decision making and all members should support, in some manner, the final decision.

Accepted Answer

Sociocracy is a motivational theory that suggests that all members of an organization should be involved in decision making and all members should support, in some manner, the final decision. This theory emphasizes the importance of equal distribution of power and decision-making authority among all members of an organization, promoting a democratic approach to management. The other answer choices, such as uncertainty, Theory X, and Theory Z, do not align with the description provided in the question.

Question 20

Maxwell is a freshman in college and believes in his self-worth and value. He has high expectations for his achievement in his eventual career. Maxwell spends a good deal of money each month, often making "copurchases" with his parents. Maxwell is most likely from which generation?

Accepted Answer

Maxwell's beliefs and spending habits align with those of the Millennial generation, which values self-worth, achievement, and financial independence, and often shares expenses with their parents.

Quiz 8: Motivation, Leadership, and Teamwork