What is the difference between a cost per call ratio and an order per call ratio?
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Q16: The account penetration ratio:
A) Provides a direct
Q17: Outcome bias occurs when a sales manager:
A)
Q18: Which of the following statements about BARS
Q19: Which of the following describes an advantage
Q20: The worst type of merit rating forms:
A)
Q22: Which performance measure would a manager use
Q23: What sales performance ratio would a manager
Q24: Cost per call is _.
A) Total cost
Q25: How is a salesperson's hit rate measured?
Q26: When assessing a salesperson's division of time
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