Outcome bias occurs when a sales manager:
A) Allows the outcome of a mistake made by a salesperson to overly influence the his or her decision
B) Allows the basis of a decision made by the manager to overly influence the salesperson
C) Allows the basis of a decision made by a salesperson to overly influence the his or her decision
D) Allows the input of a decision or a series of decisions made by a manager to overly influence the performance ratings made by the manager
E) Allows the outcome of a decision or a series of decisions made by a salesperson to overly influence the performance ratings made by the manager

Question

Quizplus · Accepted Answer

Outcome bias occurs when the outcome of a decision disproportionately influences the evaluation of the decision-making process, regardless of the quality of the decision itself.

Outcome Bias Occurs When a Sales Manager