A review of a salesperson's evaluations shows that the average score given, on a 7-point scale, was 4.5 with a variance of 1.0. This indicates that the appraiser may have been adversely affected by:
A) The central tendency effect
B) The halo effect
C) Organizational use influence
D) Leniency
E) An interpersonal bias

Question

Quizplus · Accepted Answer

The central tendency effect occurs when evaluators rate most items as average, which is indicated by the average score of 4.5 on a 7-point scale.

A Review of a Salesperson's Evaluations Shows That the Average