What are the main goals of CRM?
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Q29: Which of the following is part of
Q30: The present decade represents a_ in selling.
A)
Q31: New technology is sometimes resisted by employees.
Q32: Combining another term with "technology" refers to
Q33: Which of the following is an element
Q35: A firm must be market oriented in
Q36: _ is the customer weighing the costs
Q37: When benefits realized by a customer are
Q38: How can a salesperson increase customer value?
Q39: The following are examples of touchpoints for
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