Some key reasons for CRM system flops in sales organizations include:
A) Lack of focus
B) Compiled procedures
C) Minimal buy-in
D) Business units are silos
E) All of the above

Question

Quizplus · Accepted Answer

All of the above factors can contribute to the failure of a CRM system in a sales organization. A lack of focus on proper implementation and use of the system, compiled procedures that are difficult to follow, minimal buy-in from team members, and business units operating in silos can all hamper the effectiveness of a CRM system. It is crucial to address these issues in order to successfully implement and utilize a CRM system in a sales organization.

Some Key Reasons for CRM System Flops in Sales Organizations