The increasing use of customer relationship management is partly attributable to:
A) Technology
B) Mission-driven statements
C) Pull strategies
D) Preferred supplier relationships
E) Formalization

Question

Quizplus · Accepted Answer

The increasing use of customer relationship management is largely due to advancements in technology, which allow for better tracking and analysis of customer interactions and behaviors.

The Increasing Use of Customer Relationship Management Is Partly Attributable